Channel Partner Executive at e.Stream Networks Limited

e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses. With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.

We are recruiting to fill the position below:

Job Title: Channel Partner Executive

Location: Victoria Island, Lagos
Reports to: Regional Sales Manager

Job Purpose

  • The Channel Partner Executive is responsible for identifying and recruiting new channel partners, supervising sales activities of partners, Ensuring activation of devices, recharge and dealer pick-up

Duties and Responsibilities
Strategic Insight and Integration:

  • Increasing market penetration/share through the development of trade partners.
  • Responsible for implementing the road map on how to drive sales and revenue for the retail business through the channel vertical
  • Creating market awareness by branding dealers/resellers shop.

Technical / Analysis and Problem Solving:

  • Keeping up data with Products and Competitors.
  • Mapping of channel partners to different coverage area
  • Ensure that partners comply to all regulatory requirement in respect to KYC

Leadership:

  • Responsible for the overall performance of the Channel Partner vertical.
  • Training and development of channel partners

Interpersonal, Relationship Management & Collaboration:

  • Tracking and monitoring channel partners’ inventory.
  • Keeping trade partners abreast of organizational development.
  • Escalate Partner/customer impacting issues not within control to technical unit.

Customer Focus:

  • Provide and get feedback from Partners
  • Ensure customer satisfaction and manage Service Level Agreements with third party vendor

Requirements
Education & Work Experience:

  • Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or Relevant discipline (Minimum of Second Class or equivalent)
  • Minimum of 3 to 5 years’ experience in sales & Marketing.
  • Experience in telecommunication
  • Membership of a relevant professional body is an added advantage.

Competency, Skills & Certifications:

  • Global or Local Certification Marketing (CIM, NIMN)
  • Market Intelligence
  • Advance Negotiation Skills.
  • Leadership Skills.
  • Good interpersonal Skills
  • Proficiency in Microsoft Suite
  • Relationship Management
  • Business Communication
  • Presentation Skill
  • Territory Management
  • Relationship & People Management

KPIs

  • 95% growth in subscriber’s base through Channel Partners
  • 50% growth in revenue generation through Channel Partners
  • 81% target met for the assigned channel partners.
  • 81% sales quota achieved in designated partner accounts
  • Number of new partners sourced monthly
  • Ratio of active vs inactive partners
  • Channel Partner retention ratio
  • Channel Partner satisfaction ratio.
  • Create high level customer experience/customer satisfaction
  • Collecting dealers/resellers feedback and market research.
  • Strict compliance to eStream administrative policy.
  • Strict compliance to eStream ISO 9001:2015 Procedures

Working Conditions

  • The incumbent may be required to travel out of station often.

Physical requirements:

  • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.

Direct reports:

  • Area/Regional Sales Manager

Deadline: 24th November, 2020.

How to Apply
Interested and qualified candidates should send their CV to: careers@estreamnetworks.net with the “Job titleas subject of the email.

Note

  • Only qualified candidates will be shortlisted.
  • Applicants must be resident in and around Lagos Island, Ajah, Ikoyi, Lekki and environs.

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