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IT and Telecoms

Job Recruitment at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the positions below:

 

Job Title: Specialist, Security Operations

Location: Abuja, NG

Job Summary

  • Assist to coordinate the provision of efficient and effective security services support to safeguard EMTS’s assets and personnel.

Principal Functions
Operational:

  • Update security policies and procedures on a regular basis in line with environmental realities and innovation.
  • Assist to facilitate training of security guards on security policies and procedures.
  • Participate in periodic site visits to assess/verify adequate security officers/guards at various office locations.
  • Monitor Service level Agreement (SLA)with security service providers.
  • Act as a key interface between EMTS and security service provider officers.
  • Monitor activities of security officers at office location and sites ensuring optimal service delivery and compliance with stated policies and procedures.
  • Assist to ensure that incidents and crisis are proactively and promptly identified, managed and mitigated effectively.
  • Monitor the resolution of security-related issues and matters across the organisation and follow up with relevant personnel to ensure timely resolution.
  • Assist with the development of a security-conscious culture among the workforce by organising relevant security programs.
  • Attend team/divisional/departmental meetings as required.
  • Prepare/compile agreed intelligence/incidence reports for the attention of the Manager, Central Operations/Intelligence.
  • Perform any other duties as assigned by the Manager, Central Operations/Intelligence.

Educational Requirements

  • First degree or it’s equivalent in a relevant discipline.

Experience, Skills & Competencies:

  • Three (3) to five (5) years relevant work experience.

Interested and qualified candidates should:
Click here to apply

 

Job Title: Senior Engineer, Transmission Planning & Optimisation

Location: Abuja, NG

Job Summary

  • Plans, designs and optimizes all access transmission links for sites, enterprise rollout and lastmile deployments for the entire 9 Mobile Network

Principal Functions

  • Responsible for the planning and design of microwave links to support 9 Mobile site, enterprise rollout and lastmile deployments in the northern region of Nigeria.
  • Responsible for all transmission link budgets and transmission designs for site rollout activities.
  • Responsible for network resilience plans and designs in the northern region of Nigeria.
  • Responsible for the design of transmission links for site connectivity and ensure limited sites dependencies on hub and major hub sites.
  • Responsible for the design and planning of microwave last-mile links to support POI and MGW Connections.
  • Responsible for the design and planning of all upgrades with reference to Iub cases and BTS sites optimization.
  • Responsible and supervises all desktop surveys for all enterprise clients and validates backhaul connectivities.
  • Responsible for planning and designing transmission links to support UMTS, LTE and 5G.
  • Responsible for frequency planning for microwave transmission networks.
  • Responsible for the development and maintenance of a structured growth plan for future traffic

Planning:

  • Responsible for the development and planning of effective microwave transmission network protection methods.
  • Coordinate and compile agreed periodic activity and performance reports for the attention of the Head, Transmission.
  • Supervises the approval of all network drawings, TSS reports and review of all low-level design documents in R3.
  • Supervises the conducting line of sight(LOS) survey for transmission links in region 3.
  • Supervises the generation of work order to technical project delivery (TPD), Network Rollout and Transmission Operation(TXOP).
  • Keeps abreast of global and local best practice as it relates to transmission planning and design.
  • Maintains in-depth knowledge and databases of existing access transmission infrastructures in EMTS.
  • Perform any other duties assigned by the Manager.

Educational Requirements

  • First degree or equivalent in Electrical and Electronics Engineering
  • Three (3) years relevant work experience.

Experience, Skills & Competencies
Knowledge:

  • Telecommunications & Mobile Network Standards & Specifications
  • Access Microwave Transmission Technologies

Skills:

  • Analytical Problem Solving
  • Microwave transport network expertise.

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

Interested and qualified candidates should:
Click here to apply

 

Job Title: Senior Engineer, VAS

Location: Abuja, NG

Job Summary

  • Operate and maintain VAS platforms/ systems to ensure constant (24 hours) availability and stability.
  • Technical support operations and projects for the deployment and delivery of VAS products and services.

Principal Functions

  • Put in place strategies to ensure 99.99% network and service availability of VAS nodes
  • Work closely with vendors in the testing, implementation and maintenance of services as required by the business (Commercial and Marketing requirements)
  • Perform a comprehensive analysis of faults/failures on VAS nodes to determine the root cause and conduct corrective action for permanent resolution in a timely manner
  • Analyse daily generated alarms and error logs, report, trends and implement a proactive measure
  • Work closely with other stakeholders (products development, customer care and Network Planning)to deliver quality value-added services.
  • Develop and apply high level of skills, knowledge and standards to stay current with business and industry trends.
  • Apply proactive approach towards performance management, and suggest corrective measures to arrest any shortfalls
  • Perform acceptance tests on newly implemented VAS platforms to validate features, capacity and functions
  • Have a full understanding of VAS protocols including SMPP, USSDI&II, SIP, XML, Diameter, HTTP(S), SS7, SIGTRAN, Web services, IP and others (SNMP, ICMP, etc)
  • Perform other assigned duties as delegated by Manager PS & CS VAS

Educational Requirements

  • First degree or equivalent in Engineering or Science
  • Four (4) to Six (6) years post NYSC work experience

Experience, Skills & Competencies:

  • Expert knowledge of Network Availability and Capacity Management
  • Good understanding of technology evolution (Cloud Computing, Software-Defined Networking (SDN), network functions virtualization (NFV), IoT, M2M, AI etc.)
  • Good understanding of Online and Offline billing
  • Good understanding of Software life cycle
  • Basic  knowledge of IP Technologies
  • Expert knowledge of Database Management System (RDBMS and NoSQL)
  • Good knowledge of data visualization
  • Expert knowledge of Linux/UNIX operating system
  • Good knowledge of VAS service flow
  • Basic Programming knowledge (PHP, PL/SQL, Python, Shell Scripting etc.)

Skills:

  • Great teamwork and collaborative spirit
  • A self-starter with high attention to detail
  • Ability to engage and drive others to deliver targets
  • Proven ability to make an impact both internally and externally
  • Delegation/Supervisory
  • Problem Solving and analytical mind

Behaviour:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

Interested and qualified candidates should:
Click here to apply

 

Job Title: Manager, Electronic and Alternate Channels

Location: Lagos, NG

Job Summary

  • This role will have overall responsibility for the Strategy Conceptualization, Development &Implementation for aggressive growth of new & non-traditional sales channels as well as ensure achievement of Electronic [Virtual] Airtime Sales Goals.
  • The Manager Electronic& Alternate Channels  will work closely with Commercial Leadership as well as Functional Teams from Marketing, Digital Media, VAS Development and Product Development & Quality Assurance teams to develop and execute an aligned Go-To-Market (GTM) strategy aimed at growing Sales Revenues through partnerships/channel transactions.

Principal Functions

  • Development of new and non-traditional Sales Channels and driving the DAC Initiative for 9mobile
  • Manage existing Electronic & Alternate Channels [TKAs, VADs & LCC] for optimum output to achieve sales goals and objectives
  • Drive aggressive growth of Virtual Airtime Sales to ensure achievement of set goals and objectives
  • Develop and Implement Incentive/Commission Schemes for Electronic & Alternate Channel Partners aimed at Channel & Revenue growth
  • Continually assess marketplace and define target reseller partners; recruit and sign Strategic Resellers
  • Development of solutions [products and services] that meets business goals based on Customer/Partner requirements
  • Build team that provides day-to-day support for Channel Partners to help them sell and support 9mobile services
  • Oversee the planning, prioritization and assignment of targets and tasks to the entire Electronic & Alternate Channels unit
  • Ensure there is adequate Systems Support from EVC for e-Top Up to enable all Electronic Partners round-the-clock availability and quick to innovate
  • Oversee prompt and efficient resolution of requests, complaints and other issues relating to sales operations escalated from the Regional Sales offices and other sales channels.
  • Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
  • Carry out other activities as assigned by the Head, Channel Strategy & Performance

Educational Requirements

  • Bachelor’s degree in related field is required

Experience, Skills & Competencies:

  • 6 to 10 years combined Sales, Channel Management and Support experience [preferably in the Telecoms Industry]
  • High level of knowledge and experience within the telecom industry
  • Experience with relevant systems/tools[CRM, Inventory Mgt., SFA]
  • Ability to successfully navigate and influence strong personalities within a complex business landscape
  • Excellent executive level presentation skills
  • Excellent communication skills (verbal and written).
  • A strong track record of building and maintaining executive channel relationships
  • Ability to create and execute successful channel & support strategies that will support/sustain growth
  • Analytical Skills: Able to analyse complex data and translate findings in to executable strategy to achieve desired results
  • Interpersonal Skills: Able to form bonds with people and communicate effectively with all levels[Entry to C-Level] and get required buy-in for initiatives and plans.
  • Leadership Skills: Able lead a team of diverse backgrounds/skills [commercial, financial and technical] with necessary drive required to achieve set goals and objectives. Perceived as a mentor

Interested and qualified candidates should:
Click here to apply

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