Key Account Manger at Toc Consult

Toc Consult is a consulting firm that renders HR services such as recruitment, advisory services and other HR related services.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Ikeja, Lagos
Employment Type: Full Time

Qualifications and Requirements

• Bachelor’s Degree in Pharmacy
• Previous working experience as Key Account Manager for a minimum of four (4) years
• Experience in sales and customer services will be an advantage
• Outstanding communication and interpersonal skills
• Aptitude in networking and building relationships
• Excellent time and project management skills
• Ability to prioritize and meet critical deadlines
• Problem-solving and negotiation aptitude
• Goal-oriented, organized team player
• Able to mentor and lead
• Self-motivated and self-directed
• In-depth understanding of company key clients and their position in the industry
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions.

Duties and Responsibilities

• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
• Research key customer wants and needs
• Suggest solutions that answer clients’ needs and wants
• Ensure the ordered products are delivered in a timely manner
• Serve as contact point for key customers and internal teams
• Resolve customers’ complaints in an effective and respectful way
• Gather, report and communicate customers’ feedback on service, technology and product delivery
• Research and source new potential clients
• Strategic planning to improve client results
• Negotiating contracts with the client and establishing a timeline of performance
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Measure, track and analyze key account metrics
• Create reports for upper management
• Keep abreast with industry and market trends and best practices.

Deadline: 7th November, 2020

How to Apply
Interested and qualified candidates should send their CV to: toc.consult@gmail.com using the Job Title as the subject of the mail.

Note: Application will only be considered from candidates who have a Degree in Pharmacy.