Retail / Sales

Shop Manager at Sunrose Consulting Limited

Sunrose Consulting Limited – Our client, a foremost retail outlet with branches in strategic areas of Lagos. The company is well known for high quality gift and household items. It’s a one stop shop for discerning customers with a high taste for luxury products.

They are recruiting qualified candidates to fill the position below:

Job Title: Shop Manager

Location: Lagos
Employment Type: Full-time

Job Description

  • Reporting to the Managing Director, you will run the shop successfully. Working on the shop floor, you will be in constant contact with the customers and staff.
  • You will be responsible for ensuring the staff give great customer service as well as monitoring the financial performance of the shop.
  • You will be responsible for the general management of the shop. Your primary purpose is to ensure the shop’s operations run smoothly.
  • Your duties include motivating the sales team, creating business strategies, developing promotional material, and training new staff.

Typical Responsibilities of the job include:

  • Drive customer service excellence to every aspect of the shop, including shop appearance, display of merchandise, product placement, story layout, and selling procedures
  • Coordinate daily staffing and staffing schedules
  • Ensure compliance with health and safety legislation
  • Perform administrative tasks to support the smooth operation of all shop operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
  • Ensure strategic goals and sales targets of the shop are met by maximising sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
  • Hire, train, develop, and supervise staff
  • Provide staff with feedback, coaching, and performance evaluations
  • Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
  • Prepare detailed reports on buying trends, customer requirements, and profits.


  • Bachelor’s degree
  • A minimum of 3 years’ managerial experience in a retail environment
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Strong ability to lead, and excellent attention to detail

Deadline: 1st December, 2020.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: using the Job Title as the subject of the mail.

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