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IT and Telecoms

French Speaking Front Desk / Customer Relations Officer in a Telecommunication Service Company

A Telecommunication service company located in Lekki, Lagos State is recruiting suitably qualified candidate to fill the position below:

Job Title: French Speaking Front Desk / Customer Relations Officer

Location: Lagos
Employment Type: Full-time

Job Summary

  • A telecommunication service company in Lekki requires the services of a Female who could combine the roles of a front desk and Customer relations Officer with excellent communication skills in French language for immediate employment.

Duties

  • Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific office location.
  • Hear and resolve complaints from customers and public.
  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Answering telephone calls and taking calls in foreign languages.
  • Translating documents from English to the foreign language.
  • Acting as an interpreter.
  • Handling foreign correspondence.
  • Typing and compiling reports
  • Answer queries by employees and clients.
  • Distribute correspondence (e.g letters, emails and packages)
  • Transmit information or documents to customers.
  • Represent the company as agreed by the Business Development Manager and the Human Resource Manager.
  • Visit clients’ office as the occasion demands.
  • Compliance to procedures.
  • Any other tasks as assigned by your line manager.

Qualifications

  • Experienced receptionist with 1-3 years’ experience.
  • Customer relations abilities
  • Ability to communicate effectively in French language.
  • Excellent ability to read and write in French language
  • Bsc Degree Holder in French and foreign languages
  • Not more than 30 Years old.

Skills:

  • Fluency in spoken and written French
  • Advanced MS Office skills
  • Organisation, time management and the ability to multitask
  • Attention to details
  • Communication skills
  • Teamworking
  • Initiative
  • A flexible approach to work and the ability to cope with a changing, demanding workload.

Deadline: 18th December, 2020.

How to Apply
Interested and qualified candidates should send their CV in a PDF format, and Cover Letter to: hr@moytelconsultants.com using ”FSFD-CS -002” as the subject of the email.

Note: Candidates must reside in Lekki and environs.

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