Categories
Recruitment / Consulting

Current Job Opportunities at Starrycare Recruitment Services

Starrycare Recruitment Services, a highly rated recruitment agency situated at the United Kingdom.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Sangotedo, Lagos
Employment Type: Full-time

Job Roles and Responsibilities

  • Answer incoming calls and respond to customer’s emails
  • Manage and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route inbound calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recording details of comments, inquiries, complaints, and actions taken
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports
  • Other duties as assigned

Qualifications and Skills

  • BSc / HND in Mass Communication, English or related field with 1-2 years post NYSC Experience in a call centre environment
  • Proficiency in relevant computer applications
  • Knowledge of customer service practices and principles
  • Able to react effectively and calmly in emergencies
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills

Job Title: Resourcing Officer

Location: Sangotedo, Lagos
Employment Type: Full Time

Job Roles and Responsibilities

  • Review recruitment process and suggest the best option for company needs
  • Research and choose job advertising options which work best for the organisation
  • Work in partnership with the management to research and design a consistent recruitment strategy
  • Filter and evaluate CVs and applications
  • Act as a point of contact for all resourcing issues and matters
  • Advise hiring managers on interviewing techniques
  • Source and select candidates
  • Network and advertise to potential candidates
  • Identify skills to match appropriately with vacancies
  • Employ recruiting methods to attract candidates (e.g., job advertising)
  • Source candidates using databases, social media etc.
  • Create relationships with job seekers and provide advice
  • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
  • Excellent written and verbal communication skills is important to succeed in this job role

Qualifications and Skills

  • B.Sc / HND in Human Resource or any related field is needed with 1- 3 years experience as a resourcing officer.

Job Title: Account Officer

Location: Sangotedo, Lagos
Employment Type: Full-time

Job Roles and Responsibilities

  • Produce weekly and Monthly management as well as financial reports (Bank reconciliation)
  • Financial management and reporting
  • Show true reflection of company’s financial status
  • Provide sound financial advice to the management
  • Cash Flow analysis and Projection (Monthly)
  • Staff Payroll Management (Statutory taxes etc)
  • Quarterly Budget preparation
  • Coordinate all Statutory Obligations – VAT, PAYE, Income TAX
  • Monitor office expenditures and handle all office contracts (rent, service etc.)
  • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
  • Excellent written and verbal communication skills
  • Attention to detail

Qualifications and Skills

  • B.Sc. / HND Accounting. Accounting professional experience is an added advantage
  • 1- 2 years experience in Accounting

Deadline: 11th February, 2021.

Application Method
Interested and qualified candidates should send their CV only to: itrecruit@plaxim.com using “Call Centre Agents” as the subject of the mail.

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