Categories
Recruitment / Consulting

Recent Jobs at Pruvia Integrated Limited

Pruvia Integrated Limited – We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Job brief

  • We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • OND wth previous experience in a customer support role
  • Track record of over-achieving quota Fluent in speaking English & Yoruba
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Title: IT Operational / Social Media Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Details

  • IT Operations/Social Media Manager responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security. If you’re also familiar with data protection regulations and able to juggle multiple projects, we’d like to meet you.
  • Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Responsibilities

  • Maintain and optimize password management
  • Oversee data backup and system security operations (e.g. user authorization, firewalls)
  • Manage installations, upgrades and configurations of hardware and software
  • Design and implement social media strategy to align with business goals
  • Stay up-to-date with current technologies and trends in social media, design tools and applications
  • Ensure data is handlelocal company networks and servers
  • Be responsible for device and d, transferred or processed according to legal and company guidelines
  • Provide support and guidance to stakeholders via help desk
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
  • Develop IT policies and practices

Requirements

  • BSc/BA in Computer Science, IT or relevant field
  • Proven 4 experience as IT Operations/Social Manager
  • Experience with system installation, configuration and analysis
  • Thorough knowledge of networks and cloud computing
  • Knowledge of data protection operations and legislation (e.g. GDPR)
  • Leadership and organizational skills
  • Solid knowledge of SEO, keyword research and Google Analytics
  • Ability to manage multiple projects
  • Outstanding communication skills
  • Problem-solving aptitude

Job Title: Civil Engineer

Location: Ikeja, Lagos
Employment Type: Full Time

Job Brief

  • We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion
  • You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

  • Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
  • Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
  • Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
  • Assess potential risks, materials and costs
  • Provide advice and resolve creatively any emerging problems/deficiencies
  • Oversee and mentor staff and liaise with a variety of stakeholders
  • Handle over the resulting structures and services for use
  • Monitor progress and compile reports in project status
  • Manage budget and purchase equipment/materials
  • Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements

  • B.S / M.A in Civil Engineering
  • Proven 3 years working experience in civil engineering
  • Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
  • Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
  • Project management and supervision skills
  • Strong communication and interpersonal skills
  • must reside on the main land
  • License of professional engineer.

Job Title: Content Creator

Location: Ikeja, Lagos
Employment Type: Full-time

Job Brief

  • We are looking for a Content Creator to write and publish various types of pieces for our company’s web pages, like articles, eBooks and social media posts.
  • Content Creator responsibilities include producing marketing copy to advertise our products, writing blog posts about industry-related topics and promoting our content on social media.
  • To be successful in this role, you should have experience with digital publishing and generating traffic and leads for new business.
  • Please share samples of your work (portfolio or links to published articles) along with your application. Ultimately, you will help us reach our target audience by delivering both useful and appealing online information about our company and products.

Responsibilities

  • Research industry-related topics
  • Prepare well-structured drafts using digital publishing platforms
  • Create and distribute marketing copy to advertise our company and products
  • Interview industry professionals and incorporate their views in blog posts
  • Edit and proofread written pieces before publication
  • Conduct keyword research and use SEO guidelines to optimize content
  • Promote content on social networks and monitor engagement (e.g. comments and shares)
  • Identify customers’ needs and recommend new topics
  • Coordinate with marketing and design teams to illustrate articles
  • Measure web traffic to content (e.g. conversion and bounce rates)
  • Update our websites as needed

Requirement

  • BSc in Marketing, English, Journalism or relevant field
  • Proven work experience as a Content Creator, Copywriter or similar role
  • Portfolio of published articles
  • Hands-on experience with Content Management Systems (e.g. WordPress)
  • Excellent writing and editing skills in English
  • An ability to fact-check long-form content pieces
  • Time-management skills
  • Familiarity with SEO
  • BSc in Marketing, English, Journalism or relevant field

Deadline: 22nd January, 2021

Method of Application
Interested and qualified candidates should send their CV / Resumes to: careers@pruviaintegrated.com using the job tittle as the subject of your mail

Leave a Reply

Your email address will not be published. Required fields are marked *