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Retail / Sales

Luxury Fragrance Sales Associate in a Fragrance Retail Store

Fosad Consulting Limited – Our client, an upstart Fragrance Retail Store, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Luxury Fragrance Sales Associate

Location: Lagos
Employment Type: Full Time

Description

  • Our client is looking to hire the services of a Retail Sales Associate who will acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service.

Responsibilities
Enhance the client experience:

  • Greets and welcomes clients throughout all areas of the store
  • Connects with clients in a friendly and meaningful way
  • Provides clients advice and knowledge that they may not have realized they needed
  • Makes every client interaction a personal and seamless experience
  • Exhibits behaviors that support client satisfaction goal (KPI)

Boost sales through in and out of home base selling:

  • Educates self and client on merchandise, events, promotions, policy and services
  • Demonstrates expert styling and brand knowledge
  • Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
  • Graciously takes returns and offers options based on client’s needs
  • Takes a winning approach to identify and recommend merchandise across all channels
  • Utilizes selling tools and store technology to sell across all channels effectively
  • Promotes benefits of the various programs and opens new accounts
  • Achieves personal sales and out of home base selling goals (KPI)

Cultivate and grow client base:

  • Cultivates the client relationship through personalized connection
  • Utilizes digital tools and social media to connect with clients, serve their needs, and follow up as necessary
  • Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business
  • Acquires and builds client base primarily through forming relationships with new clients and retaining/building spend of existing clients
  • Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships

Champion operational excellence:

  • Assists in operational tasks (actively maintains selling floor, fills in stock, cleans sample/testing rooms, returns merchandise to other departments)
  • Ensures audit compliance

Contribute to team success:

  • Partners with others to provide the best client experience
  • Actively creates a positive work environment through teamwork and collaboration
  • Maintains positive working relationships throughout the company.

Requirements

  • At least an OND qualification
  • Experience: 3 – 5 years
  • Computer Literate
  • Excellent Customer Service
  • Presentable look
  • Trustworthy & Diligent
  • Outspoken
  • Multi tasking
  • Punctual with time
  • Lives on the island.

Deadline: 10th March, 2021.

How to Apply
Interested and qualified candidates should send their CV to: recruitmenthubsmart@gmail.com using “Luxury Fragrance Sales Associate” as the subject of the email.

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