Car Rental Executive in a Travel & Tour Company

HR Leverage Africa – Our client in the Travel & Tour Industry is recruiting to fill the position below:

Job Title: Car Rental Executive

Location: Lagos
Industry: Travel & Tour

Details

  • Our client in the Travel & Tour Industry is currently looking for a Car Rental Service Executive to channelize & synchronize all Car Rental related activities of the branch, with an aim to support & increase Car rental sales of the branch.
  • The ideal candidate will handle branch level car rental sales, marketing and operations profile for the company.

Job Responsibilities

  • Assign and rent vehicles out to customers, ensuring that pertinent contracts are filled out with necessary information and explain rental policies to customers.
  • Handle client questions or complaints and working to resolve overdue car rentals.
  • Exploring and attending the events & exhibition for business generation
  • Schedule all rental reservations for customers.
  • Responsible for fresh database creation, prospecting and lead generation
  • Check in returned vehicles; inspect returned vehicles for damages; and clean all vehicles inside and outside.
  • Maintain the database in CRM and daily activity report submission
  • Drive car rental sales initiatives and achieve the assign target
  • Responsible Car rental SPOC for end to end service in the defined arena
  • Ensuring maximum customer satisfaction
  • Exploring suitable tender, timely reply and follow-up
  • Up-keeping & sharing the latest development in the business segment
  • Competition mapping and creating supply chain for car rental service
  • Assist rental manager in other duties, such as help keep track of vehicles, help maintain the cleanliness of office and work area.

Job Requirements

  • 3 – 5 years’ proven experience in a Car Rental Executive role
  • Negotiation Skills
  • Handle regional level marketing profiles
  • Conflict Management
  • Team Handling
  • In-depth knowledge of the industry’s standards and regulations
  • Exhibit strong interpersonal and customer service skills.
  • Must possess strong organizational skills and ability to pay attention to fine detail.
  • Good Communication.

How to Apply
Interested and qualified candidates should forward their CV to: consulting.hrla@gmail.com using the job title as the subject of the application.

Note: Only qualified candidates should apply.


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