Ongoing recruitment at Divine AG Solutions Limited

Job Title: HR Manager

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Responsibilities

• Design hiring plans for all hotel departments based on seasonal needs
• Interview and assess job candidates
• Manage compensation and benefits plans
• Oversee employee attendance and working schedules, including paid time off, overtime and breaks
• Onboard new hires
• Report on employee turnover rates
• Organize employee records, like contracts, paying special attention to work permits and visas
• Implement employee retention programs (like end-of-season bonuses)
• Schedule trainings for all hotel employees (for example, customer service skills training)
• Act as the point of contact when employees have queries or job-related issues
• Ensure hotel staff complies with relevant health and safety regulations

Requirements

• Work experience as an HR Manager, preferably in the hospitality industry
• B.Sc in Human Resources, Organizational Psychology or similar field.
• 2 – 4 years work experience.
• Experience in conducting interviews
• Understanding of labor legislation with an emphasis on part-time and overtime regulations
• Excellent communication skills.

Salary
N80,000 – N120,000 monthly.

Job Title: Hotel Operations Manager

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Duties

• Fully responsible for all aspects of all departments.
• Support and work with all Head of Departments in all aspects of running the hotel.
• Ensure the premises are in operative condition as per category of the staffto receive & serve the guests.
• Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, feedback and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to MD
• Ensure SOP implementation in all departments and check the same during routine operational checks.
• Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, parstock levels, expiry etc) with the F & B Manager & Chef.
• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
• Inspecting all departments for SOP implementation.
• Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
• Monitor the co-ordination between all departments for smooth & efficient operations.
• Assessing and reviewing customer satisfaction and service recovery process.
• Meet all dept. heads to review & train the staff to upkeep the human capital.
• Identifying staff learning needs and assisting with development
• Conduct weekly / Daily meeting with marketing staff for enquiry & follow up to growthe business.
• Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
• Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
• Responsible for the overall management of the operation of the hotel.
• Any other duties assigned.

Salary
NGN80,000 – 120,000 / Month.

Job Title: Restaurant Manager

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Description

• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop guest loyalty programs
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

Requirements

• Candidates should possess a Bachelor’s Degree, HND qualification with 2 – 4 years experience.

Job Title: Accountant

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Description

• Ensure that the guests have best possible experience by trouble-shooting and resolving all billing-related disputes.
• Represents the finance department on the daily department heads meeting with the general manager.
• Prepare profit and loss account.
• Manage all phases of Accounts Payable, Receivable and department budget.
• Prepare regular reports and summaries of accounting activities.
• Prepare financial statements and debtors’ listings.
• Verify recorded transactions and report irregularities to management.
• Reviewing all ledger details guest ledger, city ledger and deposit ledgers to validate proper payment and revenue posting.
• Review the postings, payments, revenue and guest balance reports on a daily basis.
• Follows up on any accounts within 3 days to ensure customer has received the invoice and does not have any questions.
• Follow up 30 days after the initial billing if payment has not been received.
• Check customers credit ratings and Flag accounts as ‘Black listed’ for long outstanding or defaulter accounts.
• Forecasting cash payments and anticipating challenges arising from limited cash flow.
• Ensuring that cash flows are adequate to allow business units to operate effectively.
• Maintaining and transferring money between bank accounts as required.
• Performing numerical analysis of data and formulating conclusions and/or solutions.
• Preparing financial reports and submissions to relevant government entities.
• Monitors and contains all property inventories to ensure proper levels without causing burdens on property cash flows.
• Preparing and presenting financial reports for meetings and investors.
• Working with executives and business heads to prepare budgets and track profit / loss performance by business unit.

Requirements

• candidates should possess a Bachelor’s Degree, HND qualification with 2 – 4 years experience.

Salary
N80,000 – N120,000 / month.