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Recruitment / Consulting

Operations Manager at Sigma Consulting Group

Sigma Consulting is one of the fast growing Nigeria’s management & healthcare consulting firms. We work with top executives to help them make better decisions, convert those decisions to actions and deliver the sustainable success they desire. For more than 5 years, we’ve been passionate about achieving better results for our clients, results that go beyond financials and are uniquely tailored, pragmatic, holistic , sustainable and clients oriented.

Sigma has more than 41 consultants in major industries and provided services in 3 countries.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

  • Developing and Implementing strategies that will ensure a positive experience that exceeds guest’s expectations
  • Work collaboratively with all department managers to make sure operations are running smoothly in tandem with one another.
  • Oversee different department managers, guests, and other staff.
  • Anticipate all guest needs and respond promptly & accordingly
  • Establish and maintain standards for staff performance and customer service
  • Maintaining full knowledge of all inner working of the hotel, including room rates, hotel policies, specials, availabilities, VIP guests, hotel events and more.
  • Staffing the hotel appropriately.
  • Reviewing employee behavior, appearance and performance.

Requirements

  • Candidates should possess a Bachelor’s degree / HND / Master’s degree qualification.
  • At least 3 years experience as an operations manager OF A HOTEL or in the hospitality industry.
  • Should reside in Lekki or its environs.
  • Must have a keen understanding of all the inner working of a hotel.
  • Must have vast organizational and leadership skills.
  • High level of responsibility and accountability
  • Strong management and communication skills.

 

Deadline: 10th April, 2021.

Method of Application
Interested and qualified candidates should send their CV to: recruitments@sigmacg.co using the “Job Title” as the subject of the email.

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