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Recent Job Vacancies at the International Medical Corps (IMC)

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and Nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

We are recruiting to fill the position of:

Job Title: Nutrition Program Assistant

Location: Damboa, Borno
Slots: 2 Positions

Job Summary

  • The selected candidate (s) will be responsible for the overall implementation of the nutrition BSFP program and IYCF components in collaboration with other CMAM nutrition partners and integration with other programs/ sectors.
  • S/He will facilitate good practice and ensure compliance to applicable implementation of national CMAM guidelines.

Main Responsibilities

  • Plan and organize nutrition activities at designated BSFP sites in liaison with the nutrition officer and other program staff.
  • Supporting targeting of beneficiaries; formation and establishment of Mother Care groups; selection of community volunteers and members of community structures.
  • Work closely with care group promoters and lead mothers to ensure all aspects of the program are understood and agreed and appropriate referrals take place to and from the community to BSFP sites.
  • Take lead on the BSFP services at the distribution sites including verification, validation and registration of beneficiaries.
  • Work closely with the teams to ensure all children and women are screened correctly.
  • Ensure all eligibility criteria are respected and understood by the teams, including admission, discharge and transfer to and from the BSFP.
  • Encourage caregivers to access health facilities and have all children in BSFP are immunized according to the national protocols.
  • Ensure correctness, consistence and completeness of the information in the BSFP registers.
  • Generate daily distribution reports including the screening and stock reports against distribution lists.
  • Ensure adequate availability of all food commodities and ensure stock is pre-positioned as planned by discussing with logistics and warehouse staff.
  • Through liaison with the community volunteers provide effective follow up of all beneficiaries: particularly tracing of children who are absent from the program, sick children and children with social problems… etc.
  • Provide key WASH, health and nutrition education messages to beneficiaries based on the protocols and guidelines including messages on food ratio, distribution days, beneficiary rights etc during sensitization sessions.
  • Respond to inquiries regarding the technical aspects of the program admission and discharge whenever necessary at the BSFP sites.
  • Follow-up and ensure the field team interacts with the beneficiaries and community leaders properly.
  • Represent the organization at LGA or camp coordination meetings involving nutrition actors.
  • Any other duties that may be assigned from time by supervisors.

Qualifications and Experience

  • Degree in Health related course from a recognized accredited higher institution.
  • Over two (2) years’ experience in CMAM and IYCF programs
  • NYSC Certificate or Exemption letter
  • Valid and current practicing license.
  • Excellent report-writing skills is an advantage
  • Fluent in written and spoken English, Hausa and Kanuri
  • Commitment to and understanding of IMC’s aims, values and principles.

Key Competencies:

  • Strong communication skills: oral, written and presentation skills.
  • Should be a team player and culturally sensitive.
  • Demonstrated proficiency in computer applications such as word processing, spreadsheets, email and utilization of the internet
  • Strong leadership, team building, conflict resolution and ability to deliver IMC’s strategic objectives.
  • Extremely flexible, and have the ability to cope with stressful situations

Equal Opportunities

  • International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Prevention of Sexual Exploitation and Abuse:

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

  • Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Job Title: FSL Assistant

Location: Damboa, Borno
Slots: 2 Positions

Job Summary

  • The selected candidate(s) will work as part of the core team implementing daily food distribution and all activities at food distribution points.
  • This will include activities during the General Food Distribution in-kind and cash-based transfers to IDPs and host communities and any other livelihood activities implemented within the program areas in Borno State.

Responsibilities
Implementation of Programs Activities:

  • Work with M&E and data clerks to conduct beneficiary registration and update the register with new arrivals and exits regularly.
  • Compile and timely submit the food requests to WFP logistics and program unit.
  • Conduct beneficiary sensitization on- food rations, cash entitlement, distribution days, distribution points, beneficiary rights, etc.
  • Maintain open line of communication with the beneficiaries to obtain feedback and complaints and pass them on to the CFM Assistant or appropriate authority.
  • Conduct beneficiary verification, validation and registration on distribution days.
  • Identify and prioritize vulnerable people on distribution days with support from the Project Management Committee (PMC) members.
  • Update and reconcile stock issues against the distribution list after every distribution.
  • Disseminate findings from Post Distribution Monitoring (PDM) conducted to the beneficiaries.
  • Coordinate the food committee and SEMA/NEMA officials in the implementation of program activities and engage them in meetings to discuss program related issues.
  • Work with the security manager to ensure effective crowd control and safety of beneficiaries and staff at the distribution points.
  • Work with team leaders to organize vehicles and materials required for food and cash distributions and any other program materials needed.
  • Send timely reports to the team leaders about food received, suspected or confirmed losses or damages
  • Supervise and coordinate the casual workers, transporters and other team members to ensure effective distribution.
  • Ensure cases that have been referred by the CFM, protection officers or other actors that need food or cash assistance are addressed accordingly.
  • Any other duties that may be assigned from time to time by supervisors.

Qualifications and Experience

  • Bachelor’s Degree in Food Security or Agriculture, Social Science, Social Works related discipline and at least two years of professional experience in food and cash assistance interventions.
  • Experience in northeast Nigeria is an added advantage.

Required skills:

  • Experience in community mobilization and sensitization
  • Experience in food, cash and NFI distribution
  • Good computer skills especially Word and Excel, access. Knowledge of other databases preferred.
  • Good human relations and diplomacy.
  • Possess a high analytical capacity.
  • Demonstrate strategic thinking and analytical skills.
  • Attention to detail and able to work with minimum supervision.
  • Fluent in English, Hausa and Kanuri.
  • Capacity to work under stressful situations.
  • Strong organizational and time management skills and capacity to coordinate work across multiple departments.
  • Experience living in remote or isolated work stations, or insecure locations.

Equal Opportunities

  • International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Prevention of Sexual Exploitation and Abuse:

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

  • Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Job Title: Distribution Assistant

Location: Damboa, Borno
Slots: 5 Positions

Job Summary

  • The selected candidate(s) will work as part of the core team implementing food and cash distribution and will be responsible for distribution of food and cash during the General Food Distribution in-kind and Cash-based transfers (CBT) to IDPs and during the nutrition Blanket Supplementary Feeding Program (BSFP) for vulnerable children and Pregnant and Lactating women in all program sites.

Responsibilities
Implementation of Programs Activities:

  • Conduct community meetings to sensitize communities on the organization’s program and beneficiary entitlements.
  • Assist and monitor the general running of Nutrition activities of IMC within the scope of the project area.
  • Assist the Nutrition/ FSL Officer in preparing food distribution plans and program related internal and external reports for IMC and the community, including case studies and success stories.
  • Work closely with Nutrition/FSL Officer to contribute to organizational and sector-wide learning through good quality documentation of lessons learned, best practices, evaluations etc.
  • In collaboration with the Nutrition/ FSL Officer, propose and initiate improvements according to the lessons learnt during programming and the findings from assessments conducted within the program period.
  • Support the team to supervise community promotion and awareness session on all planned activities while collaborating with community leaders and volunteers for smooth running of program activities.
  • Plan field movement on a daily basis to ensure smooth project implementation.
  • Support the integration of behavior change in health and nutrition, WASH activities to promote FSL program sustainability.
  • Identify and prioritize vulnerable people on distribution days
  • Work with the security manager to ensure effective crowd control and safety of beneficiaries and staff.
  • Work with team leaders to organize materials required for food distribution.
  • Timely report to the team leaders about food received, suspected or confirmed losses or damages and amounts distributed.
  • Supervise and coordinate with the casual workers, transporters and other team members to ensure effective distribution, safety and no losses of commodities.
  • Plan and carry out MUAC screenings at BSFP sites.
  • Any other duties that may be assigned from time by supervisors

Qualifications and Experience

  • Diploma in Food Security or Agriculture, Nutrition, Social Science, Social Works related discipline and at least two years of professional experience in food assistance interventions.
  • Experience in north east Nigeria is an added advantage.

Required Skills:

  • Experience in community mobilization and sensitization.
  • Experience in food, cash and NFI distribution
  • Basic computer skills especially Word and Excel, access. Knowledge of other databases preferred.
  • Good human relations and diplomacy.
  • Capacity to organize work with high inventory management skills.
  • Ability to follow instructions properly and efficiently handle tasks.
  • Good problem solver and have efficient communication and writing skills.
  • Attention to detail and with integrity and accountability to work expectations.
  • Good knowledge of English (reading, writing, speaking). Knowledge of Hausa and Kanuri is preferred.
  • Capacity to work under stressful situations.
  • Strong organizational and time management skills with ability to multi-task.
  • Experience living in remote or isolated work stations, or insecure locations.

Equal Opportunities

  • International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Prevention of Sexual Exploitation and Abuse:

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

  • Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Job Title: Complaints and Feedback Mechanism Assistant

Location: Maiduguri, Borno
Slots: 4 Positions

Job Summary

  • The CFM Assistant is responsible for ensuring Community Based Feedback and Response Mechanisms (CBFRM) are in place in all IMC program sites to strengthen the quality and accountability of emergency response as well as upholding the organization’s commitment towards Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries’ participation, complaints and response mechanism.

Tasks and Responsibilities

  • Establish and manage the complaint and feedback mechanism for the WFP project.
  • Receive complaints and feedback and respond to enquiries at the complaint desk at program sites.
  • Build staff awareness and commitment to a complaints mechanism, ensuring that all SOPs and IMC core values are respected.
  • Refer program specific complaints to MEAL Officer for follow up.
  • Build staff awareness and commitment to a complaints mechanism, ensuring that all SOPs and IMC core policies are respected.
  • Ensure regular maintenance of complaints and feedback database/ information System and ensure information is shared on a regular basis.
  • Carry out regular community feedback functions, ensuring that all SOPs and IMC core policies are respected.
  • Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences.
  • Lodge all feedback, complaints and response in the CFM database.
  • Support to ensure complaints are closed within the appropriate timeframe including those reported from the IMC toll free line.
  • Ensure CFM database is forwarded to the MEAL officer on monthly basis and important complaints from complaint desks and suggestion boxes reported immediately.
  • Provide accurate information related to the subject beneficiary matter and other related ongoing activities.
  • Ensure accurate recording of all the data related to the beneficiary.
  • Submit internal, and accurate reports to the concerned program focal person. The reports will be submitted weekly, or daily according to the urgency of the complaint; include monthly recommendations, if needed, to Program Manager as received.
  • Accurately refer cases internally within the departments of the AAH – with the support of the MEAL Officer- following the standard operating procedures set for the referral system within IMC.
  • Follow-up and receive weekly feedback, and case status progress related to the internal cases referred to the projects. Ensure all documents and actions taken are documented, and feedback is given back to the beneficiary.
  • Manage the complaint and feedback mechanism in accordance with the country mission’s specific to AAP and CHS commitments.
  • Liaise with local authorities and community leaders to support the resolution of complaints.
  • Perform other duties and responsibilities as required that may be assigned from time by supervisors.

Qualifications and Experience

  • Bachelor’s degree in Management, Social Research, Development Studies or a related field or comparable addition to experience.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
  • Minimum of 2 years proven experience in accountability especially feedback mechanisms concepts and international humanitarian quality standards.
  • Previous experience of working with NGOs.
  • Experience in implementation of accountability and complaints reporting mechanisms in Nigeria.
  • Experience in developing and/or managing complaints reporting mechanisms for food and cash transfer programs.
  • Understand key concepts and commitments regarding accountability to affected populations (AAP), including Strong understanding of HAP, Do No Harm and other relevant global standards.
  • Ethical, focused on treating complainants/ community fairly and culturally sensitive.
  • Innovative and solutions-oriented.
  • Building collaborative relationships with beneficiaries and the community.
  • Proven interest & commitment to humanitarian and development principles and demonstrable understanding of conflict/post conflict development contexts.
  • Sound analytical, conceptual and strategic thinking skills.
  • Excellent communication skills and experience in report writing.
  • Proficiency in English, Hausa and Kanuri languages both spoken and written.
  • Understanding of monitoring processes, learning, adaptation and evaluation
  • Qualified female candidates are strongly encouraged to apply.

Equal Opportunities

  • International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Prevention of Sexual Exploitation and Abuse:

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

  • Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Deadline: 18th March, 2021.

Method of Application
Interested and qualified candidates should send their Applications and should be addressed to “The Human Resource Coordinator, International Medical Corps” via: imcnigeriavacancy@internationalmedicalcorps.org

Note

  • Candidates MUST state the position and location they are applying for as the Subject of their email, application letter and curriculum vitae should be in a single Microsoft Word Document, otherwise applications will not be considered.
  • Nigerian nationals only
  • Due to the urgent need of the position applications received will be reviewed on a rolling basis.
  • Only Short-listed candidates will be contacted.
  • International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the reporting email address provided at the end of this document. International Medical Corps’ Reporting email address: report@InternationalMedicalCorps.org.
  • Please do not submit your CV or application to the reporting email address, it will not be considered for review.

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