Categories
Recruitment / Consulting

Latest Vacancies at the Workplace Centre Limited

The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organization that adds significant value to our clients and society.

We are recruiting to fill the position below:

 

Job Title: Customer Support Staff

Location: Lekki,  Lagos

Key Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • HND / B.Sc or any other related degree
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

 

Job Title: IT Intern

Location: Ikoyi, Lagos

Key Responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology

Job Title: Receptionist

Location: Lekki,  Lagos

Key Responsibilities

  • Assisting clients in finding their way around the office.
  • Announcing clients as necessary.
  • Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
  • Preparing meeting and training rooms.
  • Answering phones in a professional manner, and routing calls as necessary.
  • Assisting colleagues with administrative tasks.
  • Performing ad-hoc administrative duties.
  • Answering, forwarding, and screening phone calls.
  • Sorting and distributing mail.
  • Hiring, managing, and developing the junior administrative team.
  • Provide excellent customer service.

Requirements

  • HND / Bsc or any other related degree
  • Prior experience as a receptionist or in a related field.
  • Consistent, professional dress, and manner.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Good time management skills.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.

 

How to Apply
Interested and qualified candidates should send their CV to: careers@workplacecentre.com using the Job Title as the subject of the mail.

Application Deadline 30th April, 2021.

 

Note: Candidates must reside within Lekki and Its environ.

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