Olive Multi-Specialist Hospitals in collaboration with the Platinum Hospital India was established to improve access to advanced medical and surgical interventions. We provide a range of services from surgical solutions to internal medicine solutions. Olive Multi-specialist hospital also has a customized helipad, which offers a unique field to hospital helicopter rescue service. In a typical emergency a helicopter will be dispatched from a partner service and the client will be transported directly to hospital.
We are recruiting to fill the position below:
Job Title: Customer Care Officer
Location: Lagos
Requirements
- HND / B.Sc. in any Social Science disciplines
- Minimum of 2 years’ experience as a Customer Care Officer in a hospital or related field
- Excellent customer service skills
- Excellent verbal and written communication skills
- Analytical Problem solving kills
- High level of attention to details
- Active listening and comprehension skills.
Responsibilities
- Welcomes customers warmly as they enter the hospital
- Responds to inquiries from patients/customers
- Provides necessary information concerning the hospital’s services
- Maintains information of customers and visitors
- Assists and directs patients and visitors to the appropriate places
- Identifies needs of our customers and promptly attend to them
- Handles customers’ complaints and follow up to ensure speedy resolution
- Answers incoming calls and responds to queries over the phones and through emails
How to Apply
Interested and qualified candidates should send their CV to: recruitment@olivemultispecialist.com using the Job Title as the subject of the mail.
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