Categories
NGO / Non-Profit Associations

Employment Opportunities at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: ICLA Officer – Nigeria

Job Identification: 2402
Location: Maiduguri, Borno
Job Schedule: Full time
Job Category: Information, Counselling and Legal Assistance

Job Description

  • Under the overall guidance and supervision of the ICLA Specialist, the ICLA Database Officer ensures accurate data management and reporting for the ICLA projects.

Generic Responsibilities

  • These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Support the work of the ICLA technical staff through the development and maintenance of an up-to-date ICLA database
  • Produce regular, high quality qualitative and quantitative reports as required
  • Ensure proper filing of documents
  • Promote and share ideas for technical improvement

Specific roles and responsibilities include:

  • Ensure the timely and accurate uploading of all data collected by ICLA staff onto the database
  • Oversee the operation of the ICLA database and Kobo data collection software, conducting repairs, updates and improvements as required
  • Produce detailed, relevant and high-quality qualitative and quantitative reports as requested
  • Contribute to the development and improvement of the ICLA team’s data collection methods and tools
  • Conduct regular trainings for ICLA staff to improve the quality of the data being collected
  • Provide quality control and oversight of the data that is being collected, identifying and addressing errors in collection or input
  • Support M &E and ICLA staff in outcome survey monitoring and reporting
  • Report monthly on GORS
  • Update and report on a monthly basis indicator tracker for different projects
  • Support proper filing of documents and compliance with data protection policies

Qualification

  • Degree Level: Bachelor’s Degree

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Monitoring and Evaluation Technical Assistant

Job Identification: 2553
Location: Jos, Plateau
Job Category: Monitoring and Evaluation
Job Schedule: Full time
Level: Grade Level 4 Step 1 (Nigerian National)
Reports to: Area Manager – Plateau State
Duty station: Plateau State
Travel: 75% travel to other implementing LGA’s
Duration and Type of Contract: 6-months (till December 31st 2021)
Commencement: 1st August, 2021

Job Description

  • NRC is implementing a grant focused on vocational training, livelihoods and peace-building in Plateau State.
  • NRC is looking for a Monitoring & Evaluation Technical Assistant for our Plateau State Office in east-central Nigeria.
  • The purpose of the M&E Technical Assistant position is to support the M&E officer and contribute to the implementation of data management system through documentation, implementation and coordination of standardized information for M&E Activities and reporting.
  • The M&E Assistant will also assist the officer in quality programming through supporting access to and use of relevant and timely information on relevance and effectiveness.

Role and Responsibilities

  • The M&E Assistant will support the M&E officer and contribute to the implementation of data management system through documentation, implementation and coordination of standardised information for M&E Activities and reporting.
  • The M&E Assistant will also assist the officer in quality programming through supporting access to and use of relevant and timely information on relevance and effectiveness.

Generic Responsibilities (max 10)
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

  • Adherence to NRC policies, guidance and procedures
  • Assist and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
  • Participate in programme design and implementation tracking activities in the field, including distributions and post distributions monitoring.

Specific Responsibilities

  • These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
  • Work in close collaboration with the M&E officer and update monthly project progress on the System using data from Area Office M&E Matrixes
  • Assist the M&E officer generate and share field reports on project progress from the online Global Output and Outcome reporting System
  • Compile and file electronic copies of all beneficiary lists and other relevant Means of Verification in close collaboration with core competency officers/technical officers
  • Support the implementation of surveys with quantitative and qualitative tools as part of data collection initiatives in the M&E Unit
  • Make sure complete and accurate project data are reported timely to the M&E officer and Area Manager, M&E Coordinator, M&E Manager with necessary disaggregation (data by area/location, core competency, gender, type of beneficiaries (IDP, host community, returnee and others)
  • Actively participate in need assessments, baseline and end line surveys particularly field data collation using mobile data collection methods training and supervising enumerators, data entry and analysis
  • Support field program staff to implement project level assessments, including PDMs, baseline survey using mobile data collection methods, outcome measurement, and multisector area level assessments where relevant, training and supervising of enumerators and data analysis;
  • Provide support to the Officers in the implementation of a Complaints Response and Feedback Mechanism (CFM) by creating compliant database;
  • Support the role out of digital-based data collection using mobile phones/tablets.

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments / units or persons. Relevant interfaces for this position are:

  • Strategy and project planning: Program team.

Scale and Scope of Position:

  • Staff: Program officers
  • Stakeholders: INGOs
  • Budgets: TBD
  • Information: GORS
  • Legal or compliance: Term of Employment, Code of Conduct.

Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1.) Professional Competencies:
These are skills, knowledge and experience that are important for effective performance:

Generic Professional Competencies:

  • Proven practical experience in the planning and execution of M&E with at least 01-year experience in a humanitarian and development programme preferably with an NGO
  • Experience in data collection, analysis, management and development of reports
  • Experience in managing data from different core competencies in a relief programme is essential.
  • Proven ability to use MS Office software (especially Word, PowerPoint and Excel) is essential. Experience with other computer programs such as Power BI, Tableau, Stata, Nvivo and Microsoft Project office would be an advantage
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English is required
  • Experience in report writing

Context / Specific Skills, Knowledge and Experience:

  • Knowledge of the Plateau State, habits and hausa
  • Experience of working with partners eg Local NGOs
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English, both written and verbal
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Good coordination skills
  • Goal oriented and visionary
  • Ability to work under pressure, independently and with limited supervision.

2.) Behavioural Competencies (max 6):
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Diplomacy and tact, to be able to liaise, negotiate and plan with relevant officials, other agency staff, local artisans and community representatives.

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term / End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here for more information

Job Title: Shelter Team Leader Nigeria

Job Identification: 2474
Location: Yola, Adamawa
Job Category: Shelter
Job Schedule: Full time

Role And Responsibilities

  • The purpose of the Shelter Team Leader position is to assist shelter program coordinator in the high-quality implementation of delegated Shelter activities in Area South.

Generic Responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

  • Line management of shelter project field staff
  • Adherence to NRC policies, guidance and procedures
  • Contribute to Shelter strategy development, project proposals and provide input on needs and gaps
  • Manage and implement delegated Shelter activities in field locations according to the budget and project’s proposal
  • Ensure high technical quality of all the implemented shelters
  • Provide regular progress reports to shelter program coordinator and area manager
  • Promote and share ideas for improvement and necessary changes in the activities
  • Ensure capacity building of project staff and transfer key skills
  • Liaise and collaborate with relevant local authorities and other key stakeholders
  • Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Manage day-to-day activities of all shelter activities with technical aspects (new constructions, rehabilitation, repair, etc)
  • Manage day-to-day activities of all shelter activities with social aspects (NFI Distributions, Beneficiary Selection and Community Sensitization, etc.)
  • Assist Shelter Program Coordinator and Shelter specialist with donor reports
  • Contribute to the design of implementation documents for Shelter projects
  • Ensure technical standards such as SPHERE standards for implementation are known and applied among shelter team
  • Ensure standards and SOPs for protection and gender mainstreaming, beneficiary selection and distribution are known and applied among shelter team
  • Ensure that all activity documents related to activities such as labor payments, hand-over certificated, etc. are filled correctly and stored adequately according to NRC Nigeria policies

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project planning: Shelter Program Manager, Shelter Social Coordinator, Shelter Specialist
  • Assessments: Local authorities, AM, M&E
  • Area operations: CCs Coordinators and Field Staff
  • Staff capacity building:  Shelter Specialist, Shelter Program Manager
  • Implementation: Shelter Program Manager, Shelter Technical Officers & Assistants

Scale and Scope of Position

Staff:

  • Supervision of Shelter Officers and Assistants

Stakeholders:

  • UN agencies, INGOs, local NGOs, civil society, governmental bodies,
  • Local Authorities (LGA Chairman, Bulama), Shelter CCCM/NFIs lead and co-lead, SEMA/NEMA representatives, NGO’s specific shelter and Wash representatives focal point.

Budgets:

  • List of budgets covered by postholder, and size of budget (All projects implemented in the North)

Information:

  • M&E Coordinator, HoP, Media & Communication Coordinator, M&E Dash board, GORS, Agresso, NRC Intranet, IOM DTM, shelter sector/CWG/HLP/5W’s.

Legal or compliance:

  • NRC Terms of Employment, NRC Security policy, NRC Code of Conduct, NRC Security Standard Operating Procedures

Competencies:
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Generic professional competencies for this position:

  • Experience in shelter and settlement sector of humanitarian/recovery context in technical capacity
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Context Related Skills, Knowledge and Experience (shall be adapted to the specific position):

  • University Degree in Civil Engineering or Architecture
  • Experience household training in and infrastructure maintenance
  • Knowledge of the context in North Eastern Nigeria
  • Knowledge of the local language Kanuri, Hausa
  • Knowledge of emergency, transitional and permanent construction requirements and protocols.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Finance Technical Assistant (Maiduguri)

Job Identification: 2483
Location: Maiduguri, Borno
Job Schedule: Full time
Job Category: Finance
Reports to: Finance Team Lead
Job Category: Finance
Project number: NGFP0000
Duration and type of contract:  6 Months with possibility of extension
Travel: 25%

Role and Responsibilities

  • The purpose of the assistant position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Generic Responsibilities (max 10):
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

  • Ensure adherence with NRC policies, tools, handbooks and guidelines.
  • Implement delegated support function portfolio according to the plan of action
  • Ensure proper filing of documents both in hard and soft
  • Promote and share ideas for improvement of the support function

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

  • Ensure that cash is kept properly, payment process and other financial processes take place in adherence to Financial Handbook, other NRC policies and donor and the authorities requirements
  • Make sure that daily cash counts are maintained.
  • Make sure posting of transactions is done on daily basis.
  • Make sure payments are processed on time
  • Be responsible for bank transactions in line with NRC policy and procedures;
  • Posting of income and cost into bank cash boxes i.e. USD and NGN daily basis.
  • Be the focal person between Area Office and Field office regarding funds transfer requests and other payments through the bank.
  • Ensure timely clearance of field office cash box.
  • Be responsible for the release of payment to contractors & other payments as stipulated in the contract/agreement(s) & in line with NRC policies and procedures.
  • Ensure control for the prevention of waste, fraud and mismanagement before processing the payments.
  • Keep good control of the Field offices, banks details and assist them with tools in use by NRC.
  • Responsible for the keeping of cash in the office.

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Finance staff
  • Head of support
  • Finance Manager.
  • Logistic department.
  • Admin/ HR department.
  • NRC- Supplier.
  • NRC- Staff

Scale and Scope
Staff:

  • Numbers and titles of staff directly managed by the postholder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit (e.g. 5 project officers and 2 education assistants, 34 staff in total).

Stakeholders:

  • Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies).

Budgets:

  • List of budgets covered by postholder, and size of budget.

Information:

  • Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet).

Legal or Compliance:

  • Brief description of any legal or compliance responsibility the postholder has (term of employment, vendors, donors).

Competencies
Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Qualification and competencies
These are skills, knowledge and experience that are important for effective performance.

  • Experience in a similar position.
  • Good finance technical Knowledge and background.
  • Minimum of Higher National Diploma (HND) in Finance or Accounting or Business Management and any relevant course.
  • Experience in working in an insecure environment.

Generic Professional Competencies:

  • Experience from working as a Support Function in a humanitarian/recovery context.
  • Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities.
  • Some knowledge of English.

Context / Specific Skills, Knowledge and Experience:

  • Kanuri/ Shuwa Arab will be an added advantage.

Behavioural competencies (max 6):
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect.

Performance Management:
The employee will be accountable for the responsibilities and the competencies, following the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template.
  • The End-term Performance Review Template.
  • The NRC Competency Framework.

Additional Information:

  • All NRC employees are expected to work per the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: ICLA Officer Nigeria

Job Identification: 2565
Location: Mubi, Yola – Adamawa
Job Schedule: Full time
Job Category: Information, Counselling and Legal Assistance

Role and Responsibilities

  • The purpose of the Information Counselling and Legal Assistance Officer is to provide support to the ICLA Team Leaders and contribute to the implementation of the ICLA program in Nigeria, Borno State.

Generic Responsibilities

  • These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
  • Ensure adherence with NRC policies, tools, handbooks, and guidelines
  • Implement delegated CC projects according to the plan of action
  • Ensure that project targets beneficiaries most in need, and explore and assess new and better ways to assist
  • Promote and share ideas for technical improvement
  • Actively facilitate and maintain Liaison and collaboration with relevant local and national authorities and stakeholders and represent NRC in relevant forums/clusters/working groups.
  • Promote the rights of IDPs/returnees in line with the advocacy strategy
  • Involve and inform communities and community leaders about the activities to ensure accountability.
  • Break down the annual operational plans into weekly, monthly, and quarterly implementation plans
  • Prepare periodic progress reports and other documents as required
  • Perform any other professional duties as requested by the ICLA Coordinators, ICLA Team Leaders, and ICLA PDM.

Specific Responsibilities:

  • Implement the legal assistance programs including HLP, CDR, and identity documentation activities innovatively to adapt to location and context, in line with proposals, strategies, and donor requirements and optimize opportunities for synergies
  • Contribute to the planning procedures and tools for implementation of ICLA projects in line with proposals, strategies, and donor requirements
  • Document project achievements and deliverables
  • Monitor technical quality of ICLA projects and maintain transparency of implementation progress
  • Contribute to an effective M& E system in the country
  • Support and integrate gender, protection, and advocacy priorities into ICLA program design
  • Contribute to the development of the ICLA strategy, technical SOPs/guidelines, and Macro LFAs for Nigeria
  • Contribute to the development of funding proposals, project budgets, and donor reports
  • Contribute to coordination  and management of the  ICLA project implementation (activities, budget, and project documentation) in line with proposals, strategies, and donor requirement
  • Supervise Project Assistants, ensure transfer of relevant skills for quality program implementation
  • Provide technical assistance to the ICLA Program Development Manager and contribute to the development of a quality ICLA program in line with the Nigerian context.

Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Strategy and project planning and implementation: ICLA Program Development Manager, ICLA Coordinators, ICLA Team Leaders
  • Supervision: ICLA Assistants
  • Program support: Finance, Logistics, HR, and Area Manager

Requirements

  • Minimum 3 years experience from practice as a lawyer. Experience from working in the field of humanitarian assistance is an advantage.
  • Must have a good knowledge of the laws and policies governing HLP issues and Identity documentation
  • Must possess a Bachelor of Law Degree and must have been called to the Nigerian Bar ( be able to practice as a lawyer in Nigeria) and be conversant with international humanitarian and Human Rights law
  • Excellent communication skills – written and spoken – in English required.
  • Fluency in one or more of the national/regional languages (Hausa and Kanuri preferred)
  • Must be willing to work as a team member, take direction, and share technical skills with colleagues and counterparts
  • Computer literacy in word processing and spreadsheets is required,
  • Must be able to work under pressure

Context / Specific skills, knowledge, and experience:

  • Knowledge of the context in Nigeria
  • Experience with humanitarian activities

Competencies
Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

  • These are skills, knowledge, and experience that are important for effective performance.

Generic professional competencies:

  • Experience from working as an Officer in a humanitarian context, especially legal experience is valued
  • Documented results related to the position’s responsibilities

Behavioral Competencies:
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment
  • Ability to work under pressure, independently, and with limited supervision.
  • Highest standards of ethics and integrity

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Finance Technical Assistant (Monguno)

Job Identification: 2484
Location: Monguno, Borno
Job Schedule: Full time
Job Category: Finance
Reports to: Field Coordinator
Job Category: Finance
Project number: NGFP0000
Duration and type of contract:  6 Months with possibility of extension
Travel: 25%

Role and Responsibilities

  • The purpose of the assistant position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Generic Responsibilities (max 10):
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

  • Ensure adherence with NRC policies, tools, handbooks and guidelines.
  • Implement delegated support function portfolio according to the plan of action
  • Ensure proper filing of documents both in hard and soft
  • Promote and share ideas for improvement of the support function

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Ensure that cash is kept properly, payment process and other financial processes take place in adherence to Financial Handbook, other NRC policies and donor and the authorities requirements
  • Make sure that daily cash counts are maintained.
  • Make sure posting of transactions is done on daily basis.
  • Make sure payments are processed on time
  • Be responsible for bank transactions in line with NRC policy and procedures;
  • Posting of income and cost into bank cash boxes i.e. USD and NGN daily basis.
  • Be the focal person between Area Office and Field office regarding funds transfer requests and other payments through the bank.
  • Ensure timely clearance of field office cash box.
  • Be responsible for the release of payment to contractors & other payments as stipulated in the contract/agreement(s) & in line with NRC policies and procedures.
  • Ensure control for the prevention of waste, fraud and mismanagement before processing the payments.
  • Keep good control of the Field offices, banks details and assist them with tools in use by NRC.
  • Responsible for the keeping of cash in the office

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Finance staff
  • Head of support
  • Finance Manager.
  • Logistic department.
  • Admin/ HR department.
  • NRC- Supplier.
  • NRC- Staff

Scale and Scope
Staff:

  • Numbers and titles of staff directly managed by the postholder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit (e.g. 5 project officers and 2 education assistants, 34 staff in total).

Stakeholders:

  • Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies).

Budgets:

  • List of budgets covered by postholder, and size of budget.

Information:

  • Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet).

Legal or Compliance:

  • Brief description of any legal or compliance responsibility the postholder has (term of employment, vendors, donors).

Competencies
Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Qualification and competencies
These are skills, knowledge and experience that are important for effective performance.

  • Experience in a similar position.
  • Good finance technical Knowledge and background.
  • Minimum of Higher National Diploma (HND) in Finance or Accounting or Business Management and any relevant course.
  • Experience in working in an insecure environment.

Generic Professional Competencies:

  • Experience from working as a Support Function in a humanitarian/recovery context.
  • Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities.
  • Some knowledge of English.

Context / Specific Skills, Knowledge and Experience:

  • Kanuri/ Shuwa Arab will be an added advantage.

Behavioural competencies (max 6):
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect.

Performance Management:
The employee will be accountable for the responsibilities and the competencies, following the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template.
  • The End-term Performance Review Template.
  • The NRC Competency Framework.

Additional Information:

  • All NRC employees are expected to work per the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Office Coordinator

Job Identification: 2561
Location: Biu, Borno
Job Schedule: Full time
Job Category: Coordination
Reports to: Area Manager (South)
Supervision of: Field Support and Program Officers
Travel: TBD %
Project number: NGFP0000
Duration and type of contract: 6-months (till 31st December 2021 renewable)

Role and Responsibilities

  • The purpose of the Field Office Coordinator is to support the Area Manager by ensuring high quality and cost effective programme / project implementation within the designated geographical area. The following is a brief description of the role:

Generic responsibilities (max 10):
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

  • Coordinate activities at Field Office and Manage Field Office Program and Support Staff
  • Manage and coordinate activities HR & Admin, finance, logistics and security tasks of the field office
  • Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines
  • Ensure adherence to Security and Risk Management policy and procedures
  • Coordinate and assist with budgets and costs for the field office’s shared costs and support functions
  • Provide support in the training and development of staff
  • Provide support to project implementation at field office level
  • Coordinate representation meetings with the UN, partners and authorities
  • Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific Responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Line management for project and support functions in the filed location
  • Support implementation of projects (including coordinating input for donor proposals and reports) in the field, in compliance with contractual commitments (i.e. quality, synergies, timeliness, use of resources).
  • Ensure optimal use of resources within the allocated project budgets
  • Represent NRC and networking at field office level
  • Establish support functions at Biu Field Office in line with NRC standards and in cooperation with Field Officers
  • Support Field Support Officers/Assistants in planning and monitoring support functions and coordination of programme activities
  • Support Field Officers with coordination of activities with other agencies and stakeholders
  • Support Area Manager with planning and budgeting for the Sub Office

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments / units or persons. Relevant interfaces for this position are:

  • Support function: HR, Finance, Logistics managers at country and area level
  • Programme function: PMs, Officers
  • Security: Security Officer at Area Level, Security adviser at country level
  • Programmatic operations support: CC project managers, CC Coordinators, CCS

Scale and Scope of Position:

  • Staff: Management of programme and support officers
  • Stakeholders: UN agencies, INGOs, local NGOs, civil society, governmental bodies at field level
  • Budgets: TBD – costs as pr Sub Office assigned
  • Information: Agresso, Intranet, Office 365, workplace NRC Terms of Employment, NRC Code of Conduct,
  • Legal or compliance: NRC Terms of Employment and Policies, NRC security Standard Operating Procedures

Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

  • These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

  • Minimum Bachelor’s degree and Experience from working in support functions in a humanitarian / recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English, both written and verbal. Fluency in Kanuri and Hausa (verbal)

Context / Specific Skills, Knowledge and Experience:

  • Computer skills (Microsoft Windows and Office applications)
  • Knowledge and familiarity with north-east Nigeria and culture
  • Knowledge of the local language (Hausa and Kanuri is an added advantage)
  • Experience with start-up and new office settings

Behavioral Competencies (max 6):
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Managing resources to optimize results
  • Planning and delivering results
  • Ability to work under pressure and meet deadlines
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment

Performance Management:
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term / End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

Application Closing Date
25th July, 2021; 1:00 AM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here for more information

How to Apply
Interested and qualified candidates should:

Deadline: 23rd July, 2021 by 3:54 PM.

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