Smart Partners Consulting Limited – Our client in the Hospitality industry is recruiting suitable candidates to fill the position below:
Job Title: Sales and Marketing Manager
Location: Island, Lagos
Employment Type: Full-time
Job Summary
- We looking to recruit a seasoned Sales and Marketing Manager to upscale their revenue drive.
Job Description
- The manager of Sales & Marketing will be responsible for all aspects of sales, analyzing and achieving strategic objectives and business growth goals.
- Demonstrates excellent leadership and communication skills with associates, guests and owners. Directs sales associates, builds sales budgets and marketing/business plans, while ensuring the hotel is protected and inventory controls are in place.
- Ensures all operations are in alignment with the vision of theCompany and brand standards.
- Delivers quality service, achieves financial goals and implements short and long term strategies.
- Establishing powerful marketing strategies and campaigns
- Establish outstanding relationships within the market place
- Set property up for success for year over year profit goals
- Have a proven track record as a Director of Sales and Marketing in a upscale hotel 5 star hotel
- Experienced leader who can effectively manage a team and ensure action plans and goals are attained
- Can deploy and mentor a sales team to uncover new accounts and business in a highly competitive market
- Is a self-starter who is able to work creatively and has a strong marketing background.
Requirements
- Minimum of 8 years of hotel sales and marketing management experience
- A good First Degree with MBA .
- Ability to Travel and multi-task
- Requires effective business writing ability and communications skills
- Develop strong internal and customer relations.
- Proven experience as a manager in the hotel.
Job Title: Sales and Operation Manager
Location: Lagos Island, Lagos
Employment Type: Full-time
Responsibilities
- Manage key accounts to meet/exceed targets relating to revenue growth activities, profit margin, sales, customer retention and customer acquisition, generates key account performance report weekly.
- Maintain relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
- Manage people, Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively identify opportunities for sales process improvement.
- Provide Admin support operations.
- Monitor all prints and adverts media put out by the company.
- Create and monitor records in sales.
Requirements
- Degree in Marketing, Advertising and other related fields.
- Minimum of 5 years working experience in the hospitality industry will be an added advantage
- Confident & Outgoing.
- Good exposure.
- Good with sales analytics.
- Proficient in the use of MS office suite.
- Amiable personality is key
- Must be an influencer
Job Title: Human Resources (HR) Manager
Location: Lagos
Employment Type: Full-time
Responsibilities
- Consistently recruiting excellent staff.
- Maintaining a smooth onboarding process.
- Training, counseling and coaching our staff.
- Resolving conflicts through positive and professional mediation.
- Carrying out necessary administrative duties.
- Conducting performance and wage reviews.
- Developing clear policies and ensuring policy awareness.
- Creating clear and concise reports.
- Giving helpful and engaging presentations.
- Maintaining and reporting on workplace health and safety compliance.
- Handling workplace investigations, disciplinary and termination procedures.
- Maintaining employee and workplace privacy.
- Leading a team of junior human resource managers.
Requirements
- Degree in Human Resources Management or equivalent.
- Minimum of 5 years experience in the hospitality industry
- Experience in human resources or related field in the hospitality industry.
- Ability to build and maintain positive relationships with colleagues.
- Experience in conflict resolution, disciplinary processes and workplace investigations.
- Experience in following and maintaining workplace privacy.
- Ability to give presentations.
- Knowledge of relevant health and safety laws.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Female preferably.
Job Title: Operation / Quality Control Personnel (Hospitality)
Location: Lekki, Lagos
Employment Type: Full-time
Job Responsibilities
- Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
- Keeping accurate documentation and performing statistical analysis.
- Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.
- Fully responsible for all aspects of all departments.
- Support and work with all Head of Departments.
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
- Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets
- Monitor the purchase of each department.
- Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand with the F & B Manager & Chef.
- Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
- Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming
- Monitor the co-ordination between all departments for smooth & efficient operations.
- Assessing and reviewing customer satisfaction and service recovery process.
- Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
- Be on available to resolve any urgent problems.
- Responsible for the overall management of the operation of the hotel.
Job Requirements
- Degree in Business Management or any other related field
- Minimum of 8 years proven experience
- Previous experience in production or hospitality.
- Experience in business administration may be advantageous.
- Strong attention to detail, observation, organizational, and leadership skills.
- In-depth knowledge of quality control procedures and legal standards.
- Excellent communication and listening skills.
- Good technical and IT skills.
How to Apply
Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the Job Title as the subject of the e-mail.
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