Categories
Hospitality / Travel / Tourism

Job Opportunities in a Hospitality Firm

Smart Partners Consulting Limited – Our client in the Hospitality industry is recruiting suitable candidates to fill the position below:

Job Title: Sales and Marketing Manager

Location: Island, Lagos
Employment Type: Full-time

Job Summary

  • We looking to recruit a seasoned Sales and Marketing Manager to upscale their revenue drive.

Job Description

  • The manager of Sales & Marketing will be responsible for all aspects of sales, analyzing and achieving strategic objectives and business growth goals.
  • Demonstrates excellent leadership and communication skills with associates, guests and owners. Directs sales associates, builds sales budgets and marketing/business plans, while ensuring the hotel is protected and inventory controls are in place.
  • Ensures all operations are in alignment with the vision of theCompany and brand standards.
  • Delivers quality service, achieves financial goals and implements short and long term strategies.
  • Establishing powerful marketing strategies and campaigns
  • Establish outstanding relationships within the market place
  • Set property up for success for year over year profit goals
  • Have a proven track record as a Director of Sales and Marketing in a upscale hotel 5 star hotel
  • Experienced leader who can effectively manage a team and ensure action plans and goals are attained
  • Can deploy and mentor a sales team to uncover new accounts and business in a highly competitive market
  • Is a self-starter who is able to work creatively and has a strong marketing background.

Requirements

  • Minimum of 8 years of hotel sales and marketing management experience
  • A good First Degree with MBA .
  • Ability to Travel and multi-task
  • Requires effective business writing ability and communications skills
  • Develop strong internal and customer relations.
  • Proven experience as a manager in the hotel.

Job Title: Sales and Operation Manager

Location: Lagos Island, Lagos
Employment Type: Full-time

Responsibilities

  • Manage key accounts to meet/exceed targets relating to revenue growth activities, profit margin, sales, customer retention and customer acquisition, generates key account performance report weekly.
  • Maintain relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
  • Manage people, Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively identify opportunities for sales process improvement.
  • Provide Admin support operations.
  • Monitor all prints and adverts media put out by the company.
  • Create and monitor records in sales.

Requirements

  • Degree in Marketing, Advertising and other related fields.
  • Minimum of 5 years working experience in the hospitality industry will be an added advantage
  • Confident & Outgoing.
  • Good exposure.
  • Good with sales analytics.
  • Proficient in the use of MS office suite.
  • Amiable personality is key
  • Must be an influencer

Job Title: Human Resources (HR) Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Consistently recruiting excellent staff.
  • Maintaining a smooth onboarding process.
  • Training, counseling and coaching our staff.
  • Resolving conflicts through positive and professional mediation.
  • Carrying out necessary administrative duties.
  • Conducting performance and wage reviews.
  • Developing clear policies and ensuring policy awareness.
  • Creating clear and concise reports.
  • Giving helpful and engaging presentations.
  • Maintaining and reporting on workplace health and safety compliance.
  • Handling workplace investigations, disciplinary and termination procedures.
  • Maintaining employee and workplace privacy.
  • Leading a team of junior human resource managers.

Requirements

  • Degree in Human Resources Management or equivalent.
  • Minimum of 5 years experience in the hospitality industry
  • Experience in human resources or related field in the hospitality industry.
  • Ability to build and maintain positive relationships with colleagues.
  • Experience in conflict resolution, disciplinary processes and workplace investigations.
  • Experience in following and maintaining workplace privacy.
  • Ability to give presentations.
  • Knowledge of relevant health and safety laws.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Female preferably.

Job Title: Operation / Quality Control Personnel (Hospitality)

Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

  • Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
  • Keeping accurate documentation and performing statistical analysis.
  • Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.
  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets
  • Monitor the purchase of each department.
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand with the F & B Manager & Chef.
  • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
  • Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
  • Be on available to resolve any urgent problems.
  • Responsible for the overall management of the operation of the hotel.

Job Requirements

  • Degree in Business Management or any other related field
  • Minimum of 8 years proven experience
  • Previous experience in production or hospitality.
  • Experience in business administration may be advantageous.
  • Strong attention to detail, observation, organizational, and leadership skills.
  • In-depth knowledge of quality control procedures and legal standards.
  • Excellent communication and listening skills.
  • Good technical and IT skills.

How to Apply
Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the Job Title as the subject of the e-mail.

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