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Recruitment / Consulting

Assistant Restaurant Manager at Philban Consulting

Philban consulting is a recruitment company. We offer high-quality service to provide our clients with staff from various fields in the Workforce.

We are recruiting to fill the position below:

Job Title: Assistant Restaurant Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

  • Areas of responsibility include Restaurants/Bars and Room Service.
  • Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
  • Strives to continually improve guest and employee satisfaction.
  • Determines training needed to accomplish goals, then implements plan.

Must Be Able To:

  • Handle employee questions and concerns and treat them accordingly.
  • Monitor employees to ensure performance expectations are met.
  • Provides feedback to employees based on observation of service behaviors.
  • Assist in supervising daily shift operations.
  • Supervise restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
  • Participate in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Education and Experience

  • B.Sc or HND in an accredited University in Food Science Management, Hotel and Restaurant Management, Hospitality, or related major.
  • Minimum Of 2 years experience in the food and beverage, culinary, or related professional area.

Requirements:
Applicants must have the following Requirements:

  • Employee management skills.
  • Excellent Communication Skills in relating with Customers and Colleagues.
  • Ensures compliance with all restaurant policies, standards and procedures.
  • Monitors alcohol beverage service in compliance with local laws.
  • Manage to achieve or exceed budgeted goals.
  • Handle guest problems and complaints, seeking assistance from supervisor as necessary.
  • Assist in the review of comment cards and guest satisfaction results with employees
  • Supervise training initiatives.
  • Uses all available on the job training tools for employees.
  • Communicate performance expectations in accordance with job descriptions for each position.
  • Perform all duties of restaurant employees and related departments as necessary.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Encourage employees to provide excellent customer service within guidelines.
  • Coach and counsel employees regarding performance on an on-going basis.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Recognize good quality products and presentations.
  • Supervise daily shift operations in absence of Restaurant Manager.

Deadline: 31st August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: info@philbanconsulting.com using the Job Title as the subject of the email.

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