F & B Director / Manager at Precious Palm Royal Hotel

Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos – Benin Expressway, Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.

We are recruiting to fill the position below:

Job Title: F & B Director / Manager

Location: Benin, Edo
Employment Type: Full-time

Duties and Responsibilities

  • Strive to always achieve budgeted food sales, beverage sales, labor costs and profitability.
  • Timely analysis of Food & Beverage Prices in relation to competition.
  • Participation and input towards the hotel marketing activities or promotional plan.
  • Telemarketing to previous guests or customers to inquire about possible future patronage.
  • Handle all Food & Beverage inquiries and ensure timely follow up.
  • Attend weekly management meeting.
  • Assist in menu planning and pricing.
  • Must have a complete knowledge of Fire Procedures.
  • Ensure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
  • Ensure the maintenance of bar control policies.
  • Work with the Executive Chef, Food & Beverage Supervisor and Head Waiter including the Bar supervisor to ensure all arrangements and details are dealt with in the department.
  • Establish a rapport with all units to ensure guest satisfaction and patronage.
  • Minimize number of customer complaints.
  • Monitor the quality of Food & Beverage services and department phone handling.
  • Responsible for staff training and development.
  • Train staff to ensure conformity and uniformity of service.
  • Train restaurant staff on phone and communication etiquette
  • Train kitchen staff on various food procession, safety and hygiene
  • Train the bar staff on various cocktails
  • Recommend training for restaurant, bar, and kitchen’ staffs
  • Discipline personnel when required.
  • Responsible for overseeing all scheduling within the department including that of weekly duty roaster.
  • Ensure the quality and quantity of food meets the standard of the hotel.
  • Ensure customer’s order is well taken and guaranteed satisfaction.
  • Ensure the kitchen operates at full capacity and report utilization daily.
  • Prepare cost estimate of the ingredients used in cooking and of costing of the food prepared.
  • Ensure proper preservation of foods and monitoring of drinks, glasses etc.
  • Report any deficiencies in equipment and facilities.
  • Must have control over the kitchen, bar and Restaurant’ staff to ensure smooth running.
  • Ensure the re-order level is maintained for foods and drinks at all times.
  • Ensure kitchen and bar staff balance their shift stocktaking before leaving on daily basis.
  • Ensure the marketing of the restaurant and bars for optimum patronage
  • Liaise with the Account and ensure proper costing of all foods and drinks that is to be sold.
  • Ensure Customers / Guests observation and complains are resolved.
  • Any other duties that may be assigned by management from time to time.

Requirements

  • Candidates should possess a Bachelor’s Degree / HND qualification with a minimum of 7 years work experience.

Deadline: 20th August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: humanresources2@preciouspalmroyalhotel.com and cc 234recruiter@gmail.com and pizikire@jubobkeystone.com using the Job Title as the subject of the email.


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