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Hospitality / Travel / Tourism

HR, Learning, Training & Development Officer at Precious Palm Royal Hotel

Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos – Benin Expressway, Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.

We are recruiting to fill the position below:

Job Title: HR, Learning, Training & Development Officer

Location: Benin, Edo
Employment Type: Full-time

Job Summary

  • Responsible for creating and implementing continuous learning and training programs and overseeing the development of the hotel staff.
  • Set performance metrics, evaluate productivity, and help workers create long-term career plans within an organization.

Responsibilities

  • Develop, implement, and monitor training programs within the organization
  • Supervise technical training for staff.
  • Conduct orientation sessions.
  • Create brochures and training materials.
  • Develop multimedia visual aids and presentations.
  • Create testing and evaluation processes.
  • Prepare and implement training budget.
  • Evaluate needs of company and plan training programs accordingly.
  • Conduct performance evaluations.
  • Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Provide performance feedback.
  • Conduct continuing education training.
  • Provide leadership development education.
  • Build solid cross-functional relationships.
  • Obtain and /or develop effective training materials utilizing a variety of media.
  • Train and coaches’ the hotel staff
  • Conduct follow-up studies of all completed training to evaluate and measure results.
  • Modifies programs as needed.
  • Exemplifies the desired culture and philosophies of the organization.
  • Work effectively as a team member with other members of management and the HR staff.
  • Develop, enhance and deliver company-wide training to communicate Up to Par and property brand standards, standard operating procedures (SOPs).
  • Drive Quality Assurance
  • Work closely with senior staff or various managers to identify training need and oversee the upskilling process
  • Ensure training courses and development programs meet stated objectives through analysing metrics and business impact
  • Design and expand training and development programmes based on the needs of the organisation and the individual
  • Devise individual learning plans
  • Produce training materials for in-house courses
  • Create and/or deliver a range of training using classroom, online and blended learning
  • Manage the delivery of training and development programmes
  • Ensure that statutory training requirements are met
  • Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment
  • Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
  • Research new technologies and methodologies in workplace learning and present this research.
  • Build training programmes from scratch (from the initial idea through planning, implementation, review and outcomes analysis).
  • Administrate Council’s on-line Learning Management System (LMS) and ensuring systematic capture of corporate training records and data.
  • Prepare reports on training effectiveness.
  • Identify and recommend areas of improvement in OD activities, services and policies.
  • Assist with the development and implementation of organisational development / strategic OD and Business Improvement policy and programs.
  • Act as the Organisation Development representative on any committees, forums and focus groups as may be required.
  • Any other task that might be assign to you by management

Skills & Requirements

  • Minimum of Bachelor’s Degree in Management field.
  • Minimum of 5 years of relevant experience in the hospitality industry as Learning, Training and Development Personnel
  • Interpersonal skills that enable you to work with people at all levels of the organization, motivate others and change people’s attitudes when necessary
  • Written and spoken communication skills that allow you to inform and advise others clearly
  • Presentation skills
  • IT skills
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development
  • Direct experience in all key aspects of hotel / hospitality operations.
  • Passion for the business of hospitality
  • Organizational and planning skills to manage your time and to meet deadlines and objectives.
  • Good time-keeping skills and the ability to multitask to enable you to effectively manage training schedules
  • Proactive, enthusiastic and innovative approach to work
  • Personal commitment to improving your own knowledge and skills and a passion for continuing learning and development
  • Must have a passion to execute the training of hospitality and ensuring the profitability of the facility and exceptional experiences
  • Knowledge of current trends in the hospitality industry
  • Demonstrate a track record of aligning learning strategies and programs to business strategy and able to realize measurable business impact
  • Possess strong facilitator skills and have the ability to deliver concise messages
  • Coaching skills and strong personal influence and comfortable interacting with all levels of associates

Salary
Very Attractive.

Deadline: 30th August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: humanresources2@preciouspalmroyalhotel.com and CC: 234recruiter@gmail.com and pizikire@jubobkeystone.com using the Job Title as the subject of the email.

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