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IT and Telecoms

Technical Support Officer at Pajuno Development Company Limited

Pajuno Development Company Limited is an end-to-end information technology solution provider in the card issuance business. The Organization distributes and supports card issuance machines as well as provide software solutions for end-to-end EMV instant card issuance and software designed to add value to its hardware range and the banks’ card issuance processes.

We are recruiting to fill the position below:

Job Title: Technical Support Officer

Location: Lagos
Employment Type: Full-time

Job Description

  • Assist in proper monitoring and maintenance of clients devices
  • Assist in efficient after-sales support for all clients
  • Planning and undertaking scheduled maintenance for Clients
  • Implementation of standard processes and procedures
  • Training of clients on logging and resolving issues
  • Repairing equipment and replacing parts.
  • Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
  • Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
  • Assist in ensuring effective help desk support, rapid response to queries and all clients issues

Qualifications & Skills

  • B.Sc / HND / OND in Electrical / Electronics, Computer Science / Communication, Info-Tech
  • 1 – 2 years as a System Support/iIT Officer
  • Analytical
  • Internet and Tech savvy
  • Customer Focused
  • A Team Player.

Deadline: 31st August, 2021.

How to Apply
Interested and qualified candidates should send their CV and Application Letters to: recruitment@pajuno.com using “Technical Support Officer” as the subject of the mail.

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