NGO / Non-Profit Associations

ICLA Project Manager at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: ICLA Project Manager, Nigeria

Job Identification: 3108
Location: Yola, Adamawa
Job Schedule: Full time
Job Category: Project Mangement
Reports to: Area Manager
Supervision of: ICLA Project Coordinator(s)
Travel: 45%
Project number: NGFM 2103, NGFM 1819, NGFM 1904, NGFM 2019
Duration and type of contract: 1 year with possibility of extension


  • NRC has been working in north-east Nigeria since 2015. We work with livelihoods and food security, information, counselling and legal assistance, shelter, water, sanitation and hygiene, education, and camp/out-of-camp coordination and management. We also deploy emergency relief through the rapid response mechanism.
  • People’s dignity and rights are key to our work and we strive to support durable solutions for conflict affected populations. In 2020, we assisted over 382,307 people. In 2021, we will expand our assistance to Plateau State, Nigeria.
  • NRC collaborates with authorities to improve access to legal and civil documentation for people affected by conflict. NRC also provides information, counselling, and legal assistance for issues related to housing land and property (HLP), including support for collaborative dispute resolution (CDR) mechanisms.
  • Our ICLA teams work closely with government agencies to issue legal and civil documentation, such as ID cards and birth certificates, to displaced people and those in host communities, assist with cash-for-rent, land access negotiations and the facilitation of tenancy agreements to ensure security of tenure, conduct awareness raising sessions on basic rights and responsibilities,    provide training and technical support to government agencies and community leaders on HLP rights and CDR strategies.

Role and Responsibilities

  • Through Information, Counselling and Legal Assistance (ICLA) Core Competency, NRC supports efforts of the Government to increase access to legal and civil documentation, and Housing, Land and Property (HLP) rights for conflict-affected communities in northeast Nigeria.
  • Assistance is focused on provision of information, counselling and legal assistance and support to secure tenure/shelter to rights-holders, and capacity building for duty-bearers, in collaboration with local authorities, UN and NGO partners.
  • Under the overall supervision of the Area Manager and with technical support of ICLA Specialist, the Project Manager will be responsible for implementation of activities in Borno South and Adamawa.

Generic Responsibilities

  • Adherence to NRC policies, guidance and procedures
  • Line management of project staff
  • Contribute to the development of Country, Area and ICLA strategies, initiate and participate in the development of relevant ICLA projects
  • Coordinate and manage ICLA project implementation in line with proposals, strategies and donor requirements
  • Provide technical direction to ICLA team, and ensure high quality of projects
  • Provide regular progress reports to the Area Manager and the ICLA Specialist, highlight operational successes and challenges
  • Ensure that projects targets beneficiaries most in need of protection, explore and assess better ways to assist
  • Develop and manage project budget, in cooperation with the Area Manager and ICLA Coordinators.
  • Liaise and collaborate with relevant local authorities and other key stakeholders
  • Promote the rights of displaced persons in line with the advocacy strategy

Specific Responsibilities

  • Coordinate and Supervise the ICLA project team and programme activities
  • Coordinate Preparation of work plans and progress reports for ICLA teams
  • Ensure activity deliverables are in line with project outputs and objectives
  • Identify synergies, needs and gaps in implementation and recommend appropriate actions
  • Identify best practices, lessons learned and provide inputs to the planning, design and implementation of projects
  • Support capacity building of staff and other stakeholders to improve the implementation of the project
  • Develop and maintain relations with relevant stakeholders, and promote coordination and communication among local leaders and communities to ensure effective participation in NRC activities
  • Coordinate preparation of donor reports, GORs and monthly reports on activities and progress
  • Any other tasks as assigned by the supervisor.

Critical interfaces:

  • Relevant interfaces for this position are:
  • Strategy, staff capacity building and project planning: ICLA Specialist
  • Area operations and implementation: Area Manager

Scale and Scope of Position:

  • Staff: Project Coordinators, ICLA Officers, ICLA Assistants
  • Stakeholders: UNHCR, IRC, UNICEF, DRC, Save the Children, Legal aid Council of Nigeria, Ministry of Lands and Survey, NBA, Ministry of Women’s Affairs, National Identity Commission, NEMA, SEMA, Local Courts, other community decision makers
  • Information: GORS, Agresso, Webcruiter, Intranet.

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies
These are skills, knowledge and experience that are important for effective performance.

  • Bachelor’s Degree preferably in Law, International Relations, Human Rights or related field.

Generic Professional Competencies for this position:

  • Minimum 3 years of relevant experience in project management, ideally in a displacement context
  • Experience with work in the humanitarian context is an asset.
  • Knowledge of protection principles and familiarity with legal assistance programming will be an added advantage
  • Experience in managing staff
  • Excellent command in Microsoft Applications
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Context Related Skills, Knowledge and Experience:

  • Knowledge of the context in North East Nigeria
  • Political and cultural awareness and experience of working where insecurity is a major issue
  • Proven skills in report writing
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
  • Handling insecure environments
  • Political and cultural awareness.

Behavioural Competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Planning and delivering results.
  • Working with people.
  • Communicating with impact and respect.
  • Analysing.
  • Handling insecure environments.

Performance Management:

  • The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual.
  • The following documents will be used for performance reviews:
    • The Job Description
    • The Work and Professional Development Plan.
    • The Mid-term/End-of-trial Period Performance Review Template.
    • The End-term Performance Review Template.
    • The NRC Competency Framework

What We Offer

  • 12 months fixed term contract renewable subject to funding.
  • Grade 8 in NRC scale.
  • An opportunity to match your career to a compelling cause.
  • A chance to meet and work with people who are the best in their fields.

Deadline: 30th September, 2021 (10:52 AM)

How to Apply
Interested and qualified candidates should:
Click here to apply online


  • The role is open ONLY to national candidates who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.
  • Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box.
  • We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.

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