Health / Medical

Front Desk / Client Service Officer at Green Field Health Management Limited

Green Field Health Management Limited, a national health maintenance organization with Headquarters at Enugu and branches across the six geopolitical zones of the country.

We are recruiting to fill the position below:

Job Title: Front Desk / Client Service Officer

Location: Osun
Employment Type: Full-time

Responsibilities and Attributes

  • Assisting with administrative tasks.
  • Receives the guest and answers questions in person by telephone.
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Marketing of Green Field HMO plans.

Job Requirements
Candidate must possess the following:

  • Minimum of OND / HND in any discipline.
  • Must be computer literate.
  • Must be proficient in typing.
  • Must have good communication and interpersonal skills.
  • Previous experience in a Secretarial position is an added advantage.

(Entry Level): Very attractive

Deadline: 22nd October, 2021.

Method of Application
Interested and qualification candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials to: Head, Administration and Human Resources Department, Green Field Health Management Limited, via: using the Job Title as the subject of the mail.

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