QA / QC Assistant Manager at Electronic Payplus Limited

Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contact-less cards.

We are recruiting to fill the position below:

Job Title: QA / QC Assistant Manager

Location: Ibeju-Lekki, Lagos
Employment Type: Full-time

Key Result Areas (KRA)
Quality Management System Monitoring / Quality Improvement:

  • Manage quality assurance & control oversight of the card manufacturing and personalization program
  • Manage the CQM and ISO program for the company including internal and external audits, supplier quality and product control.
  • Manage all investigations and quality assurance with respect to day-to-day operations.
  • Update and compose new Quality Assurance & Control plans, and SOPs to ensure that they meet accepted requirements (PCI DSS, ISO and CQM).
  • Maintain historical records for documents pertaining to the QMS, ISO and CQM compliance.
  • Maintain, control, and conduct maintenance of the QMS document to reflect additions, deletions, or amendments.
  • Play a key role in ISO & CQM auditing at defined periods.
  • Maintain accurate records in accordance with GMP, PCI DSS, ISO and CQM requirements.
  • Review and approve validation protocols and reports, investigation reports and CAPA’s.
  • Review quality assurance & control personnel qualifications and training requirements
  • Monitor the disposition of all issued nonconformance reports.
  • Monitor the progress and effectiveness of the quality management system. Recommend and implement improvements when required.
  • Conduct quality audits (second party audit) on all third-party suppliers and contractors of the organization.
  • Coordinate all quality related correspondence with all departmental representatives.
  • Monitor statistical method reporting as required by the ISO AND CQM requirements.


  • Coordination and review of Card Manufacturing and Personalization activities
  • Daily review of all documentation with respect to Card Manufacturing and Personalization
  • Review of quality test carried out with respect to Qualification and monitoring of Card Manufacturing and Personalization activities.
  • Ensure that all equipment are calibrated and documented information maintained
  • Collating and analyzing performance data and charts against defined parameters for both card and non-card activities
  • Coordinate all QA/QC activities with the QA/QC manager
  • Ensure the error and reject analysis is within the zero tolerance of the departmental objective
  • Implementing methods to inspect, test and evaluate products and production equipment
  • Ensuring that manufactured and personalized cards adhere to quality standards
  • Preparing reports by collecting, analyzing and summarizing data
  • Working according to deadlines for the delivery of products
  • Tracking products through the manufacturing process to guarantee that each part of the process is correct
  • Performing detailed and recorded inspections of final products so the products are up to industry and company standards
  • Eliminating products (core sheets, cards etc) that are not up to standards and finding the reasons for product problems.

People, Policy and Process Development:

  • Support departments and business units in developing Standard Operating Procedure (SOP), process manuals, operational guidelines and evaluate impact, recommend improvements, and ensure compliance by all staff members.
  • Oversee people management and development in the department and Identify training needs of subordinates and plan for such training in conjunction with the overall departmental annual training plan
  • Training and managing production line staff in production practices and quality assessment of goods.

Process Performance Evaluation:

  • Participate in the monthly, quarterly, bi-annual and annual process audit of both card and non-card activities in the system.


  • Candidates should possess a Bachelor’s Degree, HND qualification
  • 5 years + working experience.

Key Skills and Competencies:

  • Leadership Skills.
  • Ability to Follow Directions.
  • Responsibility of Knowledge.
  • General Likability.
  • Decision-Making Capability.
  • Confidence
  • Excellent technical skills
  • Organizational skills
  • Good interpersonal relationship
  • Good communication skills
  • Team player
  • Understanding of the code, specification and regulations relating to the payment card industry
  • Numerical skills.

Professional Qualification:

  • Computer/IT skills
  • ISO 9001 QMS
  • CQM.

Deadline: 21st October, 2021.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

Note: Candidates residing in Lagos Island and Lekki – Ajah axis are encourage to apply.


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