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Recruitment / Consulting

Showroom Receptionist at Kloverharris Limited

Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.

We are recruiting to fill the position below:

Job Title: Showroom Receptionist

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

  • The ideal candidate will be responsible for creating the right ambience and positioning of products within a showroom. He/She will drive traffic to the showroom in line with the organizational brand strategy whilst also creating great customer satisfaction at all times.

Responsibilities

  • Maintain the overall look and feel of the showroom in line with the brand’s requirements.
  • Oversee visual merchandising and ensure that products are strategically positioned.
  • Coordinate with the sales and brand manager in planning and coordinating product awareness events in the showroom.
  • Research on ways to develop new and creative ideas geared towards driving traffic to the showroom
  • Deliver a luxurious brand experience for every client that walks into the showroom.
  • Deliver excellent customer service at all times so as to deepen the relationship between the organisation and customers with the aim of retaining them and increasing loyalty.
  • Deliver accurate product information to help customers with their purchase decisions.
  • Ensure all security personnel and other front line staff members are constantly in tune with the need to create excellent customer service to all customers/visitors.
  • Take all visitors on a tour of the showroom and pay attention to their needs.
  • Capture customer data for all walk-in clients and manage an existing database
  • Send follow up emails to customers within 24 hours of their visit to the showroom
  • Identify, analyse, and resolve customers’ complaints and issues.
  • Keep customers well informed of the brand’s products, services, and events.

Qualifications

  • A B.Sc / HND holder from a reputable university
  • 2 – 4 years proven experience in a similar role
  • Sales and supervisory know-how are required for this position
  • Microsoft suite proficiency
  • Ability to design and create spaces that are engaging and welcoming
  • Presentation and communication skills
  • Entrepreneurial and commercial thinking
  • Ability to apply expertise and technology for optimum results.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@kloverharris.com using the Job Title as the subject of the mail.

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