NGO / Non-Profit Associations

Protection & PSS Program Manager at Premiere Urgence Internationale (PUI)

Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.

The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities, primary health care and nutrition for Internally Displaced People (IDP) and host communities (HC) living in Maiduguri Metropolitan Council (MMC). The progressive sectorial widening allowed PUI to start implementing an integrated approach from 2017 in food security, livelihoods, and nutrition and health sectors, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy. In mid-2018, PUI developed its comprehensive response by adding Protection and Community Outreach (PCO) activities to the existing programs in Bolori II.

In 2018, PUI also scaled up its intervention with the opening of Monguno LGA base, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community. The severity of the needs and the reduction of the humanitarian access make PUI positioning in Health and Nutrition crucial, especially in Monguno where PUI has taken over some core activities from ALIMA at the beginning of 2021, after they closed their program there. At the end of 2020, PUI launched an exploratory mission, along with INGO colleagues in Zamfara State (North West), and has developed a strategy for its upcoming intervention in the area.

We are recruiting to fill the position below:

Job Title: Protection & PSS Program Manager

Location: Monguno, Borno
Starting Date: ASAP
Contract Duration: 5 months (with possible extension)

General Objectives

  • Under the direct supervision of the Field Coordinator Monguno, and the technical guidance of the country Protection/PSS Coordinator, the Monguno Protection PM is in charge of developing and ensuring the good implementation of project activities.
  • The component under the Protection/PSS PM supervision, part of PUI holistic response to population needs, aims at setting up and managing a Protection / PSS program through a community approach in the area of intervention (Monguno LGA and environs)  to contribute  in raising community awareness, to set up a strong community network and to establish a good referral system between the different departments, and other relevant partner organizations.

Responsibilities and Tasks
Project Planning and Implementation:

  • Ensure that project action plan is prepared at the start of the project and reviewed periodically based on the feedback from the monitoring of the project. This also includes identification of support requirements from other sectors within the organization;
  • Develop the program monitoring tools with the FC and the MEAL Department.
  • Contribute to the definition of vulnerability criteria and assessment methodologies allowing more accurate targeting of PUI’s activities in the area of intervention;
  • Provide technical advice and training on protection and psychosocial support to all other operational departments, ensuring that protection/PSS issues and aspects are mainstreamed in other operational departments’ activities when necessary.
  • Ensure the coherence and the homogeneity of the activities under his/her responsibility (indicators and results follow up) and develop proper assessment mechanisms. Lead regular field reviews and ensuring best practices standards are met;
  • Inform his/her line manager of any relevant issue related to the project implementation.

Information Management, Assessment and Referral System:

  • Develop tools and strategies to ensure qualitative and timely data collection, communication and analysis
  • Develop referral pathways tailored to the type of cases identified, internally and externally. Develop the tools and processes to monitor the referrals
  • Develop tools pertaining to multi-sector rapid needs assessments responding to identified / emerging needs in the area of intervention
  • Formalize external referral pathways through MoUs with relevant implementing partners
  • Contribute to the design, management and supervision of internal/external referral, follow up and information management in our database system with support of MEAL
  • Provide support to Other PUI teams in communicating with the community and targeting/tracking potential beneficiaries

Capitalization, Reporting and Development:

  • Ensure internal and external qualitative reporting on all activities under his/her responsibility is done in relevance to PUI internal tools and requirements
  • Update and transmit on a monthly basis the PMT (Project Monitoring Tool) and other monitoring tools as a platform to follow up the implementation of the project
  • Write regular reports on all activities as requested by the FC and Protection/PSS Coordinator
  • Produce qualitative intermediary and final reports for donors as well background conception of concept notes and proposals
  • Capitalize lessons learnt and good practices throughout the project
  • Participate in the writing of comprehensive Activity Forms for all major operational aspects, in direct collaboration with the MEAL teams and with his/her supervisors
  • Participate in the development of comprehensive support documents for activities implementation by the protection/PSS teams
  • Create/review SOPs and propose relevant improvement, under Field Co and Technical Coordination’s management
  • Participate to the operational development of the mission through active participation to the mission annual programming process
  • Contribute to the design and drafting of new proposals and budgets in collaboration with the Field Co

Team Management and Capacity Building:

  • Prepare job profiles for members of his/her team, has them endorsed by the Field Coordinator and the HR Manager, and participate actively in the recruitment process (interviewing, testing, etc.), as well as in any decisions related to the termination of employment contracts of team members; Pro-actively propose HR changes within his/her department to FC and HR Manager
  • Familiarize himself/herself with all PUI internal HR regulations, and ensure that they are known and respected by his/her team
  • Ensure that the defined appraisal system is applied for all members of his/her team
  • Create coordination mechanisms specific to his/her team, and ensure proper supervision
  • Identify the training needs of the team and addresses them (organizational and technical support, methodology, organization of training sessions…) and interact with the HR manager in planning/conducting training. Follow the training received by the teams and gather contents for capitalization

Representation and Coordination:

  • In coordination with his/ her line manager, represent PUI in the project area with any relevant stakeholders, local, national and international partners, local community representatives in order to facilitate the implementation of the project’s activities;
  • Participate and represent PUI actively in Protection/PSS Sectorial, working group and sub-sectorial activities and programs in Monguno or when Delegated
  • Set up a network, coordinate and communicate to the stakeholders acting in the same areas; ensure effective coordination and collaboration with key stakeholders and partners – NGOs, civil society organizations (CBOs), community groups
  • Work in close coordination with relevant staff in other PUI departments, including Food Security, Nutrition, Health, and MEAL to ensure the strong integration of other sectors and to promote the development of new concepts/approaches/collaborations for future programming
  • In the event of visits from Donors, participate actively in the preparation and the smooth organization of the visit.

Logistics and Finance:

  • In the event of visits from Donors, participate actively in the preparation and the smooth organization of the visit.
  • Ensure budgeted action plans are prepared at the beginning of the project and that they clearly reflect the activity plan of the project;
  • Be responsible for the budget lines under his/ her management, and provide forecasts on these budget lines on a monthly basis contributing to the monthly budget follow-up process;
  • Comply with all logistics rules, procedures and processes, ensuring the timely supply of all logistics needs for the successful implementation of his/ heractivities;
  • Be responsible for the eligibility and good utilization of funds allocated to the activities under his/ her management;
  • Analyze and propose solutions of budgetary reallocation if needed, after receiving a monthly updated financial follow-up (FFU) from the Finance Department;
  • Fill the cash forecast according to his/her budget areas as per PUI internal procedures

Safety and Security:

  • Contribute to data collection on safety and security issues in his/her field of operations and disseminate them to the Field Coordinator regularly or on an ad-hoc basis if urgent.
  • Ensure that the safety and security rules are known, respected and adhered to by his/her team
  • Ensure that projects, methodologies, or selection criteria do not place beneficiaries, PUI staff or any other persons in harm’s way. He/she alerts the Field Coordinator without delay, in case of impending danger to teams or beneficiaries.

Priorities of Departments

  • Build the capacity of the protection and pss team on protection monitoring, general protection, GBV, information management, protection mainstreaming, and psychosocial support.
  • Ensure the development of the protection/pss program quality in monguno.
  • Ensure a continuous grasp on the population needs and vulnerabilities and strengthen PUI reactivity responding to emerging humanitarian needs.
  • Support pui integrated approach through protection and psychosocial support trainings for other departments for qualitative mainstreaming.
  • Strenghten referral mechanism internally and externally.

Mandatory Requirements

  • Education Degree: A relevant Master Degree from an accredited academic institution preferably in Psychology, Education Science or Social Work is necessary.
  • Language skills: Fluent in English, Hausa and Kanuri are an asset
  • Experience in project management and case management is required

Work Experience:

  • At least 3 years of experience as a manager in humanitarian projects in the protection sector, and a strong experience in community based protection activities and protection monitoring. Experience in liaising with governmental authorities is an added value.

Knowledge and Skills:

  • Good knowledge in MHPSS/PSS
  • Good knowledge in child protection
  • Good reporting skills
  • Knowledge in MEAL process
  • Computer skills: Excellent knowledge of the MS office software including word, excel and outlook


  • Commitment to the NGO values and principles
  • Strong understanding of the political situation in the area.

Transversals Skills:

  • Excellent planning and organization skills
  • Excellent writing skills
  • Very good knowledge of project management
  • Demonstrated good knowledge of UN and NGO mandates and programs in the humanitarian responses, post conflict, construction and development/resilience
  • Team Management
  • Good communication skills
  • Reliability

Deadline: 31st December, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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