9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
We are recruiting to fill the position below:
Job Title: Manager, Key Accounts
Job: IRC4340
Location: Lagos, Nigeria
Job Summary
- Develop and implement Key Account management strategies in 9mobile’s major and strategic accounts.
Principal Functions
- Manage the day to day coordination of the Business Account Managers to deliver specified KPIs
- Develop strategies and plans to drive deeper adoption of 9mobile’s product and services across all solution spectrum, in 9mobile key business accounts
- Develop sales and account plans to harness, cross and up selling opportunities in key business accounts
- Plan and execute strategies to grow usage revenue to meet revenue target in key business accounts
- Meet sales and revenue target in key managed accounts
- Develop channels and modalities forgathering local and international intelligence of competitions’ activities and emerging trends within managed sector or industry
- Develop standard plans to drive excellent customer service to managed accounts
- Develop customer support structures to manage issues emanating from account
- Coordinate all administrative duties that will enable the seamless functioning of managed accounts
- Develop standard plans for the Identification of solution and revenue opportunities and coordinate solution team in developing apt product and services to meet such needs
- Drive strategies for the establishment and maintenance of appropriate communication channels with accounts,
- Develop reporting guidelines and formats and produce appropriate reports and data analysis to manage key business accounts
- Manage and Coordinate respond to all local and international Group bids
- Manage debt collection across all Key business accounts
- Manage all account and bill reconciliations across all key business accounts
- Coordinate activities of key business accounts across all verticals
- Work closely with the BI/CVM team to generate account analysis for management’s business decisions
Educational Requirements
- First Degree or equivalent. Additional business degrees will be an advantage
- Six years Account Management experience, two of which must have been spent at least as a team supervisor
- Excellent management and business analytical skills
- Demonstrate ability to drive business development
- Ability to provide leadership and direction to all support functions, in the effort to deliver excellent customer service to major customers
- Customer management experience
- Sales Management experience.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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