Categories
Hospitality / Travel / Tourism

Pool Attendant at Nelson Mandela Gardens

The Nelson Mandela Garden is a multifaceted hospitality service provider located in Asaba, focused on rendering exceptional hospitality services from events to lodging services.

We are recruiting to fill the position below:

Job Title: Pool Attendant

Location: Asaba, Delta
Employment Type: Full-time

Full Job Description

  • The pool attendant will perform guest safety and recreational work supervising the pool area and enforcing safety regulations and guidelines as per the resort management.

Responsibilities

  • Observe and patrol pool and enforce safety regulations.
  • Assists swimmers from water when in danger.
  • Provide excellent service consistent with the hotels’ standards operating procedures and brand attributes.
  • Greet all guests uponarrival distribute towels, offer assistance with seating, and delivering consistent guest service, exceed guest expectations, and provide all other supporting services.
  • Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
  • Poolside Bar hours of operation, location of facilities, and emergency procedure for rescue.
  • Knowledgeable of hotel facilities and services to answer guest inquiries.
  • Willing to take ownership of allguest requests and complaints, try to resolve issues immediately, and follow up to ensure the guests’ satisfaction.
  • Responsible for maintaining the cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
  • Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
  • Work closely with other departments that are essential to ensuring a positive guest experience.
  • Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.

Preferred Qualifications

  • High School or College Degree preferred
  • 2 – 5 years experience in a luxury hotel

Qualities:

  • Fluent English
  • Expert swimming skills
  • Adequate lifeguard training
  • Food and beverage knowledge
  • Strong commitment to service

Deadline: 11th February, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: Hospitalitygroundworks@gmail.com using the Job Title as the subject of the email.

2 replies on “Pool Attendant at Nelson Mandela Gardens”

Leave a Reply

Your email address will not be published. Required fields are marked *