Cloverleaf Microfinance Bank Limited, a fully digitalised newly licensed Tier-1 Unit Microfinance Bank, is recruiting suitable candidates to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Resolve customer complaints via phone, email, mail, face to face or social media.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Work with customer service manager to ensure proper customer service is being delivered.
- Compile reports on overall customer satisfaction.
- Inform customers of deals and promotions.
- Sell products and services in the banking halls.
Education and Experience
- OND / HND holders with a proven passion for sales and networking can also apply.
- Minimum of 2 years banking experience in similar role.
- Fresh graduates can also apply as interns.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: clmfbank@gmail.com using the Job Title as the subject of the mail
Application Deadline 19th February, 2022.
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