United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:
Job Title: Team Member, Value Chain Banking
Location: Lagos
Job Type: Permanent
Job Description
Candidate’s Profile:
- We are looking for a candidate who has good knowledge of product offering, deployment, support and an oversight of online and transaction banking products sales.
- Our ideal candidate must have a minimum of 3 years’ experience from a fintech, payment service provider or telecommunication industry.
Job Objective(s)
- To perform and manage all activities of the value chain team and grow the businesses / partnerships of the various product lines.
Roles & Responsibilities
- To manage principals’ business value chain activities with the aim of maximizing the relationships.
- To identify new value chain opportunities and provide support through products development and other initiatives.
- To drive and support the business offices in managing customers within our principal accounts value chain.
- Building and maintain catalogue of value chain entities e.g. suppliers, distributors, vendors, whole-sellers etc. of the existing multinationals and large local principal.
- Generate the value chain entities turnover, balances and collections into the principal accounts via finacle to know the performance of each entity
- Analyze the statistical performances of the value chain entities
- Advising branch and relationship managers on new products and changes to products/process in servicing the value chain
- Participate in gathering market intelligence and competitive information
- Liaise with the relationship managers and business offices on the value chain customers’ transactions and offer sales supports.
- Analysis of status of the existing relationship/account with special focus on top names using 80 / 20 rule
- Identify active, inactive or dormant relationship and monitor corresponding turnover on these accounts
- Liaise with the relationship and business managers on the analyzed accounts with a view to taking definite action depending on the status of account.
- Support and solicit for increase business, reactivation of dormant account.
- Ensure awareness of digital banking channels/platforms adoption to drive retention.
- Engage relationship managers and directorate heads on third party payment to allay deposit leakage and to drive retention.
- Interface with internal stake-holders and third-party solution providers for seamless flow of transactions
- Review of products, services for market relevance.
- Participate and organize training for business offices in the bank towards enhancing collections volume.
- Strategic Joint marketing drives with business offices with the view to grow collections volume.
- Monitoring of collection from major/key distributors to the principal to identify trend & analytics.
- Involved in various reports analysis such as weekly collections tracker,snapshot collection and income incentive
- Sending out proposals/ prospect list and sales toolkits to business offices with the view of winning new mandates that will improve our CASA Deposit.
- Put calls across to value chain entities who have not made payments for at least one week to find out what is the issue
- Cascade information from mandate owners to the internal customers with the aim of enhancing our service delivery.
- Representing the bank at dealer forum conveyed by the principals.
- Providing list of dormant and inactive accounts to relevant business offices with the view of reactivating such accounts.
Qualifications
- Bachelor’s Degree in any related field.
- Masters and / or other professional qualification will be an added advantage
- Minimum of 3 years experience from a fintech, telecommunications, payment service provider industry.
Knowledge & Skills Required:
- Extensive knowledge of the bank’s policies and procedures.
- Excellent interpretation of business needs into operational requirements.
- Good understanding of the banking industry and remittance industry
- Knowledge of CBN’s policies and the business environment.
- Excellent product and project management skill.
- Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
- Excellent communication, planning, organization, problem solving and analytical skills.
What We Expect From You:
- High degree of professional ethics, integrity and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
- High sense of confidentiality and discreteness.
What You Should Expect From us:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Deadline: 22nd February, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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