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Business Operations Manager (Africa) at Binance – Remote

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world.

We are recruiting to fill the position below:

Job Title: Business Operations Manager (Africa)

Location: Remote
Job type: Full-time
Department: Operations, Strategy & Project Management – Operations

Job Description

  • Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

  • Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
  • Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
  • Uncover customer’s unique needs and challenges
  • Perform document checks as per standard procedures
  • Monitoring transactions, investigating and reporting suspicious activity
  • Reading, prioritizing and responding to user queries via live chat, emails, and social media
  • Create, manage, implement and refine all marketing campaigns in an ongoing basis
  • Direct ongoing market research to foster the product’s growth

Requirements

  • College Degree or above
  • At least 3+ years of relevant experience in customer service/business development roles, preferably in finance or e-commerce industry
  • Knowledge or keen interest in Blockchain / Cryptocurrency industry is a plus
  • Ability to multitask, prioritize, and control time effectively
  • Knowledge of blockchain, crypto, and P2P payments is a big plus
  • Multilingual capability is a big plus
  • Fluent in English and Arabic
  • A Binance P2P user is highly preferred.

Working at Binance

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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