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IT and Telecoms

Customer Service Representative at Froshtech Automotive

Froshtech Automotive is a technology-enabled automobile workshop with enhanced capacity to cater for after-sale maintenance and repair needs of modern vehicles.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Froshtech Automotive is growing and we are hiring for a Customer Service Representative in our Auto Workshop.
  • Must be willing to work Saturdays
  • Essential duties and responsibilities include the following:
  • Answer incoming calls and messages across all social media handles
  • Coordinate and relay scheduled appointments for customers
  • Notify management of any customer concerns and attempt a resolution.
  • Maintain customer satisfaction expectations at or above company standards.

Job Requirements

  • Graduate (HND or B.Sc)
  • Job Experience: at least 3 years
  • Must be able to work six days per week
  • Professional appearance and strong communication skills.
  • Understand Automotive Jargon
  • Ability to understand and follow instructions.
  • Valid Government approved credentials
  • Must be TEAM-oriented
  • Must be competent with popular computer programs (internet, email, word, light use of excel).

Work Location:

  • Jakande roundabout, Lekki/Epe Expressway, Lagos State

Deadline: 18th April, 2022.

How to Apply
Interested and qualified candidates should send their CV to: info@froshtechautomotive.com using the Job Title as the subject of the mail.

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