Monitoring and Evaluation Technical Assistant at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Monitoring and Evaluation Technical Assistant

Job Identification: 5288
Location: Maiduguri, Borno
Job Category: Monitoring and Evaluation
Job Schedule: Full-time
Reports to: Monitoring and Evaluation Team Lead
Supervision of: N/A
Travel: 50%
Project Number: TBC
Duration and Type of Contract: 1 Year renewable

Role and Responsibilities

  • The M&E Assistant will support the M&E officer and contribute to the implementation of the data management system through documentation, implementation and coordination of standardised information for M&E Activities and reporting.
  • The M&E Assistant will also assist the officer in quality programming through supporting access to and use of relevant and timely information on relevance and effectiveness.

Generic Responsibilities (max 10)

  • These responsibilities shall be the same for all positions with the same title.
  • The responsibilities shall be short and essential.
  • Details belong in the Work- and Professional Development Plan.
  • Adherence to NRC policies, guidance and procedures
  • Assist and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
  • Participate in programme design and implementation tracking activities in the field, including distributions and post distributions monitoring.

Specific Responsibilities:

  • These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention.
  • This section shall be revised whenever a new employee is hired or the context changes significantly.
  • Work in close collaboration with the M&E officer and update monthly project progress on the System using data from Area Office M&E Matrixes
  • Assist the M&E officer to generate and sharing field reports on project progress from the online Global Output and Outcome reporting  System
  • Compile and file electronic copies of all beneficiary lists and other relevant Means of Verification in close collaboration with core competency officers/technical officers
  • Support the implementation of surveys with quantitative and qualitative tools as part of data collection initiatives in the M&E Unit
  • Make sure complete and accurate project data are reported timely to the M&E officer and Area Manager, M&E Coordinator, M&E Manager with necessary disaggregation (data by area/location, core competency, gender, type of beneficiaries (IDP, host community, returnee and others)
  • Actively participate in need assessments, baseline and end-line surveys particularly field data collation using mobile data collection methods training and supervising enumerators, data entry and analysis
  • Support field program staff to implement project-level assessments, including PDMs, baseline survey using mobile data collection methods, outcome measurement, and multisector area level assessments where relevant, training and supervising of enumerators and data analysis;
  • Provide support to the Officers in the implementation of a Complaints Response and Feedback Mechanism (CFM) by creating a compliant database;
  • Support the role out of digital-based data collection using mobile phones/tablets.

Critical interfaces

  • By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons.
  • Relevant interfaces for this position are:
  • Strategy and project planning: Program team

Scale and Scope of the Position:

  • Staff: Program officers
  • Stakeholders: INGOs
  • Budgets: TBD
  • Information: GORS
  • Legal or compliance: Term of Employment, Code of Conduct


  • Bachelor’s Degree qualification


  • Competencies are important in order for the employee and the organisation to deliver desired results.
  • They are relevant for all staff and are divided into the following two categories:
  • Professional competencies:
  • These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Proven practical experience in the planning and execution of M&E with at least 01 year of experience in a humanitarian and development programme preferably with an NGO
  • Experience in data collection, analysis, management and development of reports
  • Experience in managing data from different core competencies in a relief programme is essential.
  • Proven ability to use MS Office software (especially Word, PowerPoint and Excel) is essential.
  • Experience with other computer programs such as Power BI, Tableau, Stata, Nvivo and Microsoft Project office would be an advantage
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English is required
  • Experience in report writing

Context / Specific skills, knowledge and experience:

  • Knowledge of the Plateau State, habits and Hausa
  • Experience of working with partners eg Local NGOs
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English, both written and verbal
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Good coordination skills
  • Goal-oriented and visionary
  • Ability to work under pressure, independently and with limited supervision

Behavioural competencies (max 6):

  • These are personal qualities that influence how successful people are in their job.
  • NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Diplomacy and tact, to be able to liaise, negotiate and plan with relevant officials, other agency staff, local artisans and community representatives.

Performance Management:

  • The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual.

The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework.

Deadline: 22nd March, 2022 by 19:29.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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