GreenField Health Management Limited is a National Health Maintenance Organization (HMO) with Headquarters at Enugu and branches across the six geopolitical zones of the country.
We are recruiting to fill the position below:
Job Title: Nursing / Call Center Officer
Location: Enugu
Responsibilities and Attributes
- Managing inbound and outbound calls in a timely manner;
- Identifying customers’ needs, clarifying information, researching every issue, and providing solutions;
- Issuing of authorization codes;
- Vetting of medical claims;
- Hospital accreditation and Quality assurance visitations;
- Client and Hospital visitation;
- Clinical expertise and good judgment in handling schedules.
Qualifications
- Must be registered with the Nursing and Midwifery Council of Nigeria as Staff Nurse (RN) / Midwife (RM),
- Knowledge of Microsoft Office Packages, such as Word, Excel, PowerPoint, etc.
- Minimum of 2 years’ experience post-NYSC
- HMO Experience will be an added advantage.
- Attendance of related Courses/ workshops/seminars etc. will be an added advantage.
- Must have 2 – 4 years cognate experience in a reputable organization, preferably HMO.
- Candidate is expected to possess excellent communication skills.
- Experience in planning and facilitation of training sessions.
- Good interpersonal relationship skills as well as strong work ethics and confidence;
- Must have good oral, analytical, interpretive, and written comprehension skills.
- Must have strong customer orientation and loyalty for long-term sustainability.
Deadline: 31st March, 2022.
Method of Application
Interested and qualified candidates should send their CV to: careers@greenfieldhmo.com using the Job Title as the subject of the email.
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