Client Relationship Officer at Law and Visas

Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.

We are recruiting a competent individual to fill the position below:

Job Title: Client Relationship Officer

Location: Lagos
Employment Type: Full-time

Job Description

  • This is a customer service position. The position requires you to provide excellent customer service to our clients and the office team.
  • Experience in immigration law is not essential.
  • However, an experience in working in a business and office environment, getting tasks done in a short time is essential.

Responsibilities

  • Sell service to the prospective clients
  • Collect Client information and fill out application forms
  • Liaise with clients on a daily basis
  • Assist clients with knowing the range of services offered
  • Demonstrate good knowledge of services to clients
  • Greet clients in a friendly, polite, and professional manner
  • Educate clients about current immigration developments and trends
  • Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts
  • Contribute to team’s daily sales goals.

Job Requirements

  • B.Sc / HND Degree holder of any discipline from a reputable institution
  • Minimum of Second class lower or its equivalent.
  • Minimum of 3 years of work experience
  • Must have experience working in a business/office environment
  • Must be able to follow set company rules and standards
  • Must have good interpersonal and organizational skills
  • Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
  • Must have excellent verbal communication skills
  • Strong orientation towards providing excellent customer service
  • Basic math skills
  • High attention to detail
  • Demonstrated selling skills
  • Ability to maintain a professional appearance
  • Must reside in Lagos.
  • Must be able to travel to the office early at regular office hours.
  • Fluent in spoken English.
  • Must have good writing ability / skills.
  • Must have good research and fact-finding abilities / skills.

Salary
N80,000 – N100,000 Monthly.

Deadline: 20th May, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and a detailed CV to: jobs@lawandvisas.com using the Job Title as the subject of the email.

Note

  • Please specify the position you are applying for in the Cover Letter.
  • Application after the deadline may not be considered.

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