Bukka Hut is a Nigerian fast food restaurant, with outlets in Lekki, Lekki Phase 1, Ikota Shopping Complex; Awolowo Road, Ikoy; Festac; Surulere; Chevron Drive; MMA2; Osolo Way- Ajao Estate; Ogudu; Yaba- Alagomeji; Our services include restaurant service, Lounge, Outdoor catering, Bulk Soup delivery, and Food delivery. We are intentional about people empowerment and learning and development is a key elements of our employee value proposition.
We are recruiting to fill the position below:
Job Title: Contact Center Agent
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Description
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Take and process customers’ orders.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Seize opportunities to upsell products when they arise.
- Respond to the needs of customers and provide personalized service.
Requirements
- Candidates should possess an OND / HND / B.Sc Degree with 0 – 2 years of work experience.
Required Skills:
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- Strong time management and organizational skills
- Computer literacy
- Previous experience in a customer support role will be a plus.
Salary
N50,000 Monthly.
Deadline: 10th June, 2022.
How to Apply
Interested and qualified candidates should send their CV to: careers@bukkahut.com using the Job Title as the subject of the mail.
Note: Proximity within Lekki Phase 1 and its environment will be an added advantage.
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