Business and Finance

Digital / IT Officer at Rigo Microfinance Bank Limited

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

We are recruiting to fill the position below:

Job Title: Digital / IT Officer

Location: Lagos (On-site)
Job type: Full-time
Industry: Banking

Key Responsibilities

  • Manage the Bank’s online deposit account applications, review pending applications, contact customers who failed to complete an application, and process approved applications.
  • Follow designated account opening procedures. Research and resolve account opening problems.
  • Accepts online loan applications and facilitates the customers’ loan process.
  • Provide solutions to customers’ and employees’ digital needs including hardware and software troubleshooting and diagnosis, at the shortest time possible.
  • Pull Digital Banking reports and perform manual clean-up of data (inactives, e-Statement changes, removing closed accounts from Bill Pay, etc.)
  • Be a go-to person in terms of digital banking knowledge, processes, policy and procedures
  • Proactively look for ways to solve Digital Banking problems and to improve Digital Banking processes, reporting, etc.
  • Communicate with 3rd party vendors
  • Conduct IT Training for employees of the Bank periodically;
  • Comply with all applicable laws and regulations.
  • Perform all other tasks as assigned


  • A Degree in Computer Science or related field with proven experience solving complex IT and Digital problems.
  • Experience in managing a broad portfolio of digital banking activities, products and solutions.
  • Quality teamwork and leadership traits, ability to initiate new digital banking solutions and creatively manage all IT and digital projects of the Bank.
  • Ability to multi-task and solve problems within the shortest time.

Compensation Package

  • Attractive salary
  • Health insurance
  • Paid leave
  • Pension scheme

Deadline: 23rd June, 2022.

How to Apply
Interested and qualified candidates should send their Applications to: and copy using “Digital / IT Officer” as the subject of the email

Note: Proximity to job Location is key and candidate must be ready to resume immediately.

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