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IT and Telecoms

Entry-Level Telesales Executive at CredPal

CredPal is a financial technology company that provides credit cards for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.

We are recruiting to fill the position below:

Job Title: Entry-Level Telesales Executive

Location: Yaba, Lagos

Purpose Statement

  • We are looking for an organized Entry Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
  • The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
  • You should also be able to liaise with the appropriate departments to resolve customer complaints.

Key Deliverables

  • Sales conversion.
  • Calling existing and potential customers to persuade them to the company products and services.
  • Processing all customer requests accordingly.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Preferred Qualification & Requirements

  • Candidates should possess a Bachelor’s Degree qualification with 0 – 1 year of work experience.
  • Basic excel skills.
  • Excellent communication skills, capable of building trusting relationships.
  • A team player
  • Ability to perform in fast-paced environments.
  • Flexibility to work various shifts.

Deadline: 15th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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