International / Multinational

IT Support Assistant at Greengates Group Limited

Greengates Group Limited is a multinational and majorly family held equity company established over 22 years ago to provide world-class products and services in all the countries it operates. From a vantage position, presence and partnerships with time tested and successful institutions in major industrialized and commercial capital in Europe, North America and Asia, we have acquired a world-class solution to meeting our customers.

We are recruiting to fill the position below:

Job Title: IT Support Assistant

Location: Lagos


  • Support of Enterprise Applications and attend to user IT needs.
  • Manage the day–to–day running of the ICT infrastructure in subsidiary locations.
  • Engage in troubleshooting of systems.
  • Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • E-mail support and management
  • Local Area Network (LAN) / WAN troubleshooting.
  • Create website layout/user interface by using standard HTML/CSS practices
  • Create and manage websites using WordPress, Joomla or any other CMS.
  • Write well designed, testable, efficient code by using the best software development practices
  • Integrate data from various back-end services and databases
  • Gather and refine system specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, expanding, and scaling our websites, blogs and social media handles.
  • Stay plugged into emerging technologies/industry trends and apply them to operations and activities
  • Create branded documents, logos, ID Cards, and Signage using Corel Draw or Adobe Photoshop.
  • Cooperate with Vendors and designers to match visual design intent.
  • Regular update of various social media platforms with approved content.


  • Minimum of an OND / HND / B.Sc in Computer Science, Computer Engineering or a related field
  • At least 3 years experience in IT Application and Infrastructure Support
  • Professional certifications in the following areas: ITIL, Full Stack Developer or any other relevant ICT certification will be added advantage.


  • Proven working experience in web programming
  • Good graphic design skills
  • Knowledge of modern HTML/CSS, WordPress and Joomla will be preferred.
  • Familiarity with Cpanels.
  • Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript or Ruby on Rails will be an added advantage.
  • A solid understanding of how web applications work including security, session management, and best development practices.
  • Adequate knowledge of relational database systems, Object Oriented Programming and web application development
  • Hands-on experience with network diagnostics, network analytics and troubleshooting tools.
  • Experience in Windows Operating systems and system troubleshooting.
  • Knowledge of IT Support ( Infrastructure and Applications)
  • Basic knowledge of the Search Engine Optimization process
  • Aggressive problem diagnosis and creative problem-solving skills
  • Strong organizational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies.
  • Good interpersonal relationship.
  • Very good at the use of MS Office suites.

Deadline: 4th July, 2022.

Method of Application
Interested and qualified candidates should forward their CV to: using the Job Title as the subject of the mail.

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