At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 350+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across seven African countries (Ghana, Nigeria, Zambia, Zimbabwe, Kenya, Malawi & Rwanda).
We are recruiting to fill the position below:
Job Title: Pharmacy Technician
Locations: Lagos and Abuja
Employment Type: Contract
Department: E-Commerce
Minimum Experience: Entry-level
Position Description
- We need a Pharmacy Technician with a background in healthcare management and Pharmaceuticals.
- The candidate will be a member of our E-Commerce business unit in Nigeria and will work with the team to deliver value and high quality service to customers through our business operations.
- The E-Commerce business unit is a B2C team which focuses on improving patient accessibility to quality healthcare through a range of innovative initiatives. This team also manages mPharma’s online retail and delivery activities.
Responsibilities
- Take prescription orders from clients/patients; capturing information appropriately
- Maintains and improves quality by adhering to standards and guidelines
- Following call center/communication “scripts” when handling different topics
- Build sustainable relationships and engage customers/patients
- Update job knowledge by studying new products and following Pharmaceutical industry best practice
- Meet personal/team qualitative and quantitative targets
- Partake in taking prescription orders from consumers/patients and capturing appropriately
- Involved in medication packaging and labeling
- Provision of medication counseling tips to patients
- Provide regular updates on stocks availability for delivery
- Take regular stock count keep stock information updated
- Recording and submitting Adverse Event reports and materials within a defined time period.
Our Ideal Candidate
- Qualified and professional Pharmacy Technician with at least 2 years work experience in the community/retail space.
- Conversant with code of ethics of the Pharmacy Council of Nigeria
- Pays attention to detail even under work related pressure.
- A strong work ethic and a “can-do” attitude that requires minimal supervision
- Fluent English with excellent writing, verbal, analytical, and organizational skills
- Works effectively as a team member and promotes collaboration
- Appreciation for the importance of Pharmacovigilance compliance in pharma industry
- Multi-tasker and have the ability to work under pressure with little supervision.
- Computer literate.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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