Service Advisor at CIG Motors Company Limited

CIG Motors Co. Limited has begun on a soft landing since 2013 following a pact signed with Guangzhou Automobile Group Co., Limited (GAC MOTOR) to establish and manage distribution network in Nigeria, Africa. The group, headquartered in Guangzhou China, launched business operation in Nigeria at the peak of Automobile boom based on Government advocacy for the production of brand new vehicles in Nigeria.

We are recruiting to fill the position below:

Job Title: Service Advisor

Location: Lagos
Employment Type: Full-time

What you will do:

  • Attend to customers questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up;
  • Provide accurate or diagnostic information to Service Technician after receipt of vehicles from customers;
  • Provide customers with quality information and advice on warranty protections, potential cost; savings and the advantages of trading in versus fixing their car;
  • Manage and oversee the dealership’s workflow and schedule;
  • Advise them about service changes or car pick-up times;
  • Maintain positive and good customer relationships to ensure repeat business;

What You Should Have

  • Background study in Mechanical Engineering;
  • 2-5 years proven work experience as a Service Advisor or similar role;
  • A strong understanding of automotive technology and the automotive industry;
  • Proficiency with industry-specific software and mechanical tools;
  • Excellent customer service, interpersonal and communication expertise;
  • Strong organizational, decision-making and problem-solving skills;
  • Relevant training and/or certifications as a Service Advisor is added advantage;

Deadline: 15th December, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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