Job Vacancies in a Professional Cleaning Service Company

A professional cleaning, organizing and maintenance company based in Port Harcourt, providing cleaning and facility management services to a wide range of reputable corporate organisations and private individuals. With a highly structured work environment and a workforce that is focused on achieving 100% customer satisfaction.

We are recruiting to fill the position below:

Job Title: Admin Assistant

Ref Code: ARS/BCS01/2020
Location: Port Harcourt, Rivers

Description

  • To be in charge of the day to day operational and administrative management of the office, in accordance with applicable internal policies.

Primary Responsibilities

  • Answer and direct phone calls of customers and staff appropriately.
  • Organize/ schedule meetings and appointments for staff and clients.
  • Maintain records/database of clients and staff.
  • Produce and distribute letters, forms, memos to clients and staff as required.
  • Book training venues and work-related logistics.
  • Manage Housekeeper placements and effectively monitor and resolve housekeeping issues between staff and clients.
  • Prepare estimates for jobs after inspection and facilitate disbursement of funds for logistics per job.
  • Reply to emails, inquiry calls, face to face inquiries when necessary.
  • Resolve minor administrative issues.
  • Keep financial records.
  • Handle sensitive information in a confidential manner.
  • Oversee and supervise the work of junior staff.
  • Develop and maintain a proper filing system for staff and clients.
  • Take note of, and order for office work supplies and keep/submit a monthly expense report.
  • Prepare and monitor invoices.
  • Prepare monthly payroll
  • General administrative duties and any other task as directed by the Executive Director.

Qualification and Requirements

  • HND in any of the Social Sciences
  • Minimum of two (2) years of relevant experience supporting an office environment
  • Basic accounting skills
  • Excellent verbal, written, interpersonal and presentation skills
  • Intermediate computer skills with the use of Microsoft suite including Excel, Word, and PowerPoint and manage social media applications.
  • Applicants must be resident in Port Harcourt

Behavioral Competencies:

  • Strong team player who has the ability to plan and organize work, anticipate needs, ask for clarification when required and react quickly to change.
  • Demonstrated ability to work effectively with employees and clients of all levels.
  • Age Limit: 25 – 35 years.
  • Able to maintain attention to detail and monitor quality of work.
  • Update job knowledge by participating in educational/training opportunities.
  • Able to enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

 

Job Title: Operations Supervisor

Ref Code: ARS/BCS02/2020
Location: Port Harcourt, Rivers

Job Details

  • We are seeking to hire an Operations supervisor who would be responsible for inspection, supervision and execution of one-off cleaning operation services.
  • The Operations supervisor is responsible for quality control and ensuring that 100% customer satisfaction is achieved.

Job Description

  • Carry out inspection and report findings to admin for necessary action
  • Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
  • Ensure that cleaners under his/her supervision carry out their functions effectively and promptly whilst on site.
  • Providing any form of required assistance to cleaners while they carry out their duties.
  • Maintain and submit reports with regards to cleaning personnel, equipment, supplies and general expenses are to be carried out on field.
  • Create a detailed work schedule for each one-off cleaning operation assigned
  • Manage relationship with all stakeholders
  • Ensure that relevant documents and feedback/job satisfaction form(s) are administered and signed off as appropriate.
  • Ensure timely and satisfactory resolution of all customer complaints/issues
  • Source for prospective clients for the organization.
  • Plan and work out marketing strategies to drive sales using promotion materials available; ID cards, fliers, social media platforms, etc.
  • Ensure attention to detail and safety of all staff on site
  • Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse.
  • Have full working knowledge of all cleaning equipment, materials and chemicals and the use of cleaning equipment and supervise the use of such equipment and chemicals
  • Take inventory of each item taken to site and back.
  • Ensure that each job has enough personnel to see it through, have enough supply of the required equipment/products with which to complete the assigned tasks.
  • Carry out any other supervisory role on or off site as requested by the Executive Director that contributes to the overall growth of the company.

Qualification and Requirements

  • OND in any Engineering related discipline
  • Minimum of two (2) years of experience in a similar company
  • Ability to take accurate measurements
  • Proven experience in leading a cleaning team.
  • Understanding of various cleaning approaches and methods.
  • Industry acumen and knowledge of external cleaning developments and innovations.
  • Basic to Intermediate level of proficiency in the use of Microsoft Office Package
  • Applicants must be resident in Port Harcourt

Behavioral Competencies:

  • A ‘Doer’- self-motivated, energetic and efficient. Enjoys resolving issues, delivering a responsive service whilst managing the varying needs of different stakeholders.
  • Honest, reliable and proactive with a long-term commitment to the role and the industry
  • Emotionally mature person with a positive attitude and strong customer service focus, flexible and responsive to the client’s needs and able to effectively manage different personalities.
  • Able to work efficiently even under pressure
  • Capable of accepting and meeting challenges to deliver results
  • Able to articulate fluently in English both verbally and in writing
  • Leadership skills, pragmatic and sound computer literacy in applications such as Microsoft Word, Excel and Outlook
  • Capacity to behave in a professional manner with all staff and stakeholders at all times
  • Ability to multi-task with strong communication, organisational and administrative skills
  • Capability of following quality management procedures and company policies

Deadline: 24th July, 2020.

How to Apply
Interested and qualified candidates should send their CV to:  theconcernedrecruiter@gmail.com using the Job Title as the subject of the mail.


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