CloudStream Global is an innovative and diverse global services provider, which is focused on supporting and transforming technology development, talent and operations.
We are recruiting to fill the position below:
Job Title: Senior Account Executive
Location: Lagos
Role Description
Location: Lagos
Role Description
- The Senior Account Executive leads or provides support to the lead of the global sales efforts across all lines of business (Sales, Consulting, Education, Maintenance) for large, multi-national, strategic customers – orchestrating all SAP parties around a single, clear, multi-year Account strategy.
- The Senior Global Account Executive will manage the customer relationship as a long-term P&L business, rather than an opportunity, delivering consistent, predictable and sustainable revenues.
Expectations and Tasks
The Senior Account Executive (by themselves or, on more strategic/complex customer, in conjunction with Global Account Executive Experts and Global Account Directors):
The Senior Account Executive (by themselves or, on more strategic/complex customer, in conjunction with Global Account Executive Experts and Global Account Directors):
- Orchestrates account strategy, incorporating Software, Services, Support/Maintenance, Partners and Channels.
- Consults On-site on all SAP Programs and higher adoption of ROL solutions
- Provides high touch account management throughout software lifecycle.
- Completes long-term technology and business strategy planning with the customer
- Innovates with marquee accounts and identifies co-innovation opportunities
- Develops long term c-level relationships, strong governance and top-to-top partnerships
- Expands SAP footprint
- Drives revenue growth in all LOBs
- Integrates all customer-facing functions to achieve tighter, more profitable business plans, more cohesive interaction with the customer and increased customer satisfaction.
- Drives adoption of premium support services
- Mitigates risk (customer and SAP) through adoption of PCN methodologies/programs and Account Management best practice s
- Provides leadership around Value management and Value realization
- Creates barriers to entry for competitors, protecting SAP’s customer base
Education and Qualification
- Bachelor equivalent: yes
- Business level English: Fluent
- Local language: Fluent, Business Level
- Job Segment: ERP, Consulting, Engineer, SAP, Cloud, Technology, Engineering.
Work Experience:
- 5+ years of business experience in Sales or Consulting with complex business software / IT solutions
- Exceptional communication skills.
- 5+ years of Large Account Management experience / leading account teams
- Strong knowledge of the complete SAP offering (including Service and Support)
- 5+ years of industry/domain expertise – ENR / Public Sector
- Experience as (an Associate) Partner at System Integrator preferred
- Experience in Business Consulting Management or Value Engineering preferred
- Several years of large Account Management required.
Note: Only successful candidates will be contacted.
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