Interswitch Limited is an electronic transaction switching and payment processing company with a business footprint that covers the provision of shared, integrated solutions for financial transactions, e-commerce, telecoms value-added services and e-billing in the Nigerian, East and West African environments.
InterSwitch is an independent, private sector led, limited liability company focused on facilitating the exchange of value between service providers (financial, telecommunications and utilities), merchants, their customers, & other stakeholders on a timely and continuous basis.
At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
We pride ourselves in our continuous drive to build and develop leaders as we strive to attract young, talented professionals with a desire to change the face of e-payment infrastructure, and Nigerian business as a whole– professionals who genuinely want to make a difference.
Job Title: Head, Innovation & Product Strategy
Interswitch Limited – Nigeria
Job description
Job Purpose:
To facilitate the development of a proactive, coherent and competitive product and innovation strategy by driving and coordinating research into new and existing product innovations across the group and ensuring that development efforts are prioritised and funded effectively
To monitor overall product portfolio performance and commercial viability across the group and its markets.
Key Responsibilities:
Works with the Group Head, Strategy & Insights to define the product research and innovation strategy. Drives the implementation and delivery of approved initiatives and objectives within the agreed budget
Engages with group leadership and strategic SBUs to establish and agree a product development and enhancement framework for the organisation
Engages with the market sales teams and other relevant internal and external contacts to develop a thorough understanding of the company’s markets, customer needs and competitor activity. Uses insights gained to advise and support SBUs and Group leadership as they develop their product plans
Ensures all innovative initiatives are based on the strategic direction and goals of the organisation, taking into consideration the competitive market environment and the business operations
Monitors the performance of the company’s product portfolio, and engaging with Strategic Business Units (SBUs) to devise solutions to maximise the success of these products in the company’s various markets
Coordinate cross-departmental teams as they work to develop and test new ideas and serves as a key leader and liaison as innovative ideas are brought to scale
Drives product strategy and performance in collaboration with sales, marketing and the group shared technology team
Ensures definition of product release requirements to ensure successful introduction of new products
Liaises with Marketing and SBUs to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
Conducts periodic reviews of products and product performance. Uses insights gained to:
provide informed recommendations on product development and phase-out pipelines
define the criteria for adding and dropping products from the Group’s global product portfolio
drive focus on high-potential products
Manages the relationship with Group Shared Technology to ensure market and customer requirements are effectively translated to user stories and use cases
Engages with the SBUs, Service delivery and Group Shared Technology teams to establish and mine ideas for innovations through a product knowledge management framework
Facilitates cross-functional collaboration (i.e. Corporate and consumer segment, marketing, finance, project management, technology development, etc.) by managing the product development process from conception through design, build, release, analysis and iteration to ensure it satisfies customers’ needs
Works with Group Head, HR & Admin in fostering a culture of innovation by advising on onboarding, learning and capability development initiatives
Works with the Group Head, HR & Admin to support the creation of a structure capable of seizing rapidly emerging opportunities
Key Performance Indicators:
Product management/performance:
Number of executable ideas / innovation within agreed period
Relevance of innovative ideas and the problems they address
Business growth:
Amount of revenue generated by new innovation/enhancement
Profitability of innovation/enhancement as matched with cost/enhancement
Budgetary control:
Variance in target vs. actual budget per product
Relationship management:
Feedback on collaboration and team work
Customer satisfaction:
Staff satisfaction level on response to request
Customer satisfaction with the timeliness and efficiency on products delivered
Quality of products delivered
Desired Skills and Experience
Education and Experience:
B.Sc. in Computer Science, Communications or Electrical Engineering, or any related course is required
A Masters level qualification in Management, Strategy or Business
Recognised Project Management Certification e.g. PMP, PRINCE2 and/or Product Management Certification.
Minimum of ten (10) years’ in a similar role
Key Skills and Competencies:
Project management
Market intelligence
Leadership
Product management
Research and data analysis
Industry and business knowledge
Teamwork
Analysis and critical thinking
Innovation
Communication
Planning and Organising
Relationship management
How to Apply
Job Title: Head, Ventures & Alliance
Interswitch Limited – Nigeria
Job description
Job Purpose:
To identify new funding opportunities and manage the evaluation of inward investment relationships
To explore new business areas, identify and assess potential strategic partners and markets and recommend viable options to management.
Key Responsibilities:
Identifies and manages new investment opportunities and ensures relationships are properly maintained for continuous partnership to enhance business growth
Evaluates proposals from external parties interested in partnering with Interswitch and makes recommendations to management
Develops and implements an appropriate research and monitoring programme to track funding opportunities and identify strategic alliances
Manages the sourcing of new investors/partnerships including meeting with investors, entrepreneurs, high net-worth individuals,
Advises leadership on networking events and/or activities with high funding / investment generating potential Explores new business areas, opportunities and funding options and ensures the funds are well managed to generate revenue for the company
Continues to deepen already existent industry knowledge and contacts to help drive investment strategy and effectively conduct due diligence
Engages with Finance (Treasury & Investment management) to build financial models relating to financing, restructuring, liquidity and valuation analyses to determine the adequacy of current funding
Develops presentation materials for partnership opportunities; this includes developing and refining presentation themes, data gathering and synthesis, and constructing professional presentation materials
Engages with Strategic Business Units to establish and implement a group-wide bid response and bid management framework
Coordinates and reviews bid preparations and submissions for the company, ensuring that they meet specified requirement and timeliness
Key Performance Indicators:
Joint Ventures & Partnering:
Number of identified strategic funding opportunities within agreed period
Returns on investment on partnering and alliances
Ratio of costs to returns
Clarity and comprehensiveness of presentations and proposals to the management and external parties
Forecasting & Budgeting:
Accuracy and timeliness of budgets and forecasts
Timeliness of identification of business funding needs
Bid Management:
Number of deadlines met on bid submission
Level of compliance of bids to specified requirement
Number of bids won
Relationship Management:
Feedback from partners and stakeholders
Cost savings due to effective relationship management
Desired Skills and Experience
Education and Experience:
Bachelor’s degree in Economics, Management, Finance, Actuarial Science or any Finance related discipline.
MBA or relevant postgraduate level qualification
Minimum of ten (10) years of relevant experience including at least three years investment and equity fund management experience at a senior level
Key Skills and Competencies:
Strategic planning and monitoring
Strategic Partnership/Alliances
Research and data analysis
Financial Modelling
Industry and business knowledge
Budgeting and Forecasting
Bid management
Communication (Written, Verbal, Presentation)
Negotiation /Networking
Analytical
Contract management
Stakeholder and Relationship Management
How to Apply
Job Title: Head Strategy & Professional Services
Interswitch Limited – Nigeria
Job description
Job Purpose:
Supports the development and implementation of the organisation’s strategic goals through the application of research, market and business insights
Identify new business development and partnership opportunities for the organisation
Key Responsibilities:
Works with the Group Head, Strategy, Insights and Growth to drive the implementation of Interswitch’s corporate strategy and operating plans
Coordinates the preparation of departmental strategies across the group and monitors their execution, ensuring alignment with the corporate strategy
Liaises with Group Heads to ensure development of annual plans that would facilitate the achievement of the overall corporate strategy
Keeps up to date with new techniques and proposes creative ways of executing strategy.
Reviews and collates status reports on the implementation of departmental plans in each group across the business and submits to supervisor
Monitors and prepares periodic performance reports for each business with regards to the corporate performance and provides robust analysis against targets, trend, variance, etc.
Coordinates performance review meetings ensuring they are held as planned
Prepares and submits periodic reports on trends and developments in the economy and business environment
Engages with SBUs and support functions to facilitate the establishment of internal service delivery levels (SDLs) and agreements
Monitors compliance with defined SDLs and works with the relevant functions and SBUs to address deviations
Directs the retrieval and analyses of data on operations and service delivery trends and develops appropriate insights to guide management’s business decision making.
Identify additional customer needs that were previously unrecognized by the business divisions and involve Group Heads across functions in developing solution options
Leads and develop departmental staff towards improved performance
Key Performance Indicators:
Business performance:
Business performance and profitability
Level of deviation of departmental strategy
Percentage implementation of departmental plans
Timeliness in report preparation
Quality of evaluation
Budget deviation
Business Intelligence:
Number of informed and strategic decisions made which are beneficial to organisational growth
Degree and frequency of update of market information and opportunities
Number of new markets identified
Number of new business opportunity identified
Relationship Management:
Number of new business/ partnership built
Feedback from Group Heads on response to research request
Operational Efficiency:
Cost savings due to efficient business processes
Process turnaround time
Increased efficiency in business performance
Percentage implementation of new polices, processes and standards
Learning and Development:
Staff performance index
Desired Skills and Experience
Education and Experience:
Bachelor’s Degree in a Social Science or Financial management degree
Master’s in Business Administration or any Management related degree is desirable
Relevant professional membership and/or certification e.g. PMP
Minimum of 10 years cognate experience in a strategy and business development-focused role
Key Skills and Competencies:
Strategic Planning
Business Intelligence
Research and data analysis
Industry Knowledge
Process Mapping and improvement
Organisational development
Product Knowledge
Communication
Problem-solving and analytical thinking
Interpersonal Skills
Leadership
Negotiation
Relationship Management
How to Apply
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