Coolworld is the retail arm of PZ Cussons Nigeria Plc, the no. 1 retailer of Haier THERMOCOOL
Brand.
Thermocool is a joint venture between PZ Cussons Nigeria and Haier
Group. Nigerian consumers have trusted the Thermocool brand since the
1970s and have selected it as the preferred choice. The Haier Thermocool
brands such as refrigerators, freezers, A/Cs, microwaves, DVDs, home
theatres, washing machines amongst many others, aims to deliver
quality, reliability, service, innovation and customized solutions to
all Nigerian households and beyond.
Due to our rapid growth and increasing market share, vacancies exists in
our Enugu and P/H stores for experienced and result-driven
professionals to fill the positions of:
Job Title: Customer Care Officer
Job Locations: Enugu and Port Harcourt
Job Qualification
The right candidate must:
- Possess a relevant Degree in any discipline.
- Have one or two (1-2) years working experience in a fast moving retail environment.
- Be willing to work extra hour.
- Be exceptional at relationship management and business development with extensive customer interaction.
- Have effective written,Communication and presentation skills.
- Be able to work under pressure.
A CAN DO candidates are required to have the following:
Courage, Accountability, Networking, Drive and Oneness.
Good Microsoft office computer skills especially in Ms Word, Excel and Power point
Job Requirement
- Analyzing sales figures/date, interpreting trends to facilitate planning and forecasting of future sates volumes.
- Maintain and develop relationships with existing customers via meetings, telephone calls and e-mail.
- Log all after sales service issues.
- Follow up on of after sales service issues
- Give after sales feedback to customers.
How to Apply
Qualified applicants should apply online at: customercare@coolworld.com.ng
Only shortlisted candidates would be contacted.
Deadline: 31st July, 2014
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