General IT and Telecoms

Transport Network Assurance Job at Airtel Nigeria

Job Title: Manager – Transport Network Assurance
Airtel Nigeria – Lagos

Job Purpose

Need to maximize the benefits in an MS setup and provide an active real-time oversight to the heart-beat of the Network Operation Centre in the MS Operation environment led to the setting-up of Network Assurance Centre (NAC). The Network Assurance will be responsible for analysis of NOC KPIs and drive improvement in the Partner NOC for optimal benefit and provide service assurance

Key Accountabilities

Network Assurance – Transmission (Fiber/Microwave/MPLS/VSAT)

    NOC Alarm handling for active elements and monitoring partner
    Assurance of Trouble Tickets (TT) for active elements. Monitor and escalate trouble tickets as per escalation matrix
    Assurance of parameter data/change requests for active
    Track and record service assurance impacting outages
    Trigger Service Assurance sign-off
    Follow through to ensure completion of Service Assurance sign-off
    Interface with different Network domains to ensure tracking of Service Assurance impacting outages

 Assurance Reports for both (Active & Passive) elements within Transmission

    Ensure timely reporting from partner NOC as per contractual and agreed timeline
    Follow through for on-demand assurance reports
    Generation of reports to measure, analyze and improve NOC management process

 End-to-End change control across Transport network

    Effective management of change requests for active elements by monitoring and ensuring closure of approved change requests as planned.

 3rd Party Follow up

    Follow-up and ensure Trouble Tickets pending with 3rd Party support partners like ISPs or others

 Coordination between Manage Service Partner NOC

    Coordinate incidents requiring alignment between TowerCo and Manage Service Partner NOC


    Drive daily outage sign-off between active and passive partners
    Partner NOC KPI monitoring and sign-off
    Develop updated Quality Assurance methodologies using in-house or external resources
    Work with Network Performance Analysis team to help validates the effect of the Change Request by comparing before and after CR implementation
    Audits across all Transport network viz: Fiber/Microwave/MPLS/VSAT etc.
    Conducts regular and ad-hoc check for Transmission configurations

Desired Skills and Experience

Educational Qualifications and Functional / Technical Skills

    Bachelor of Engineer or B. Tech degree (Electrical/Electronic, Telecommunication or related fields )
    knowledge of Mobile Network Transmission Operations (Fault and Configuration Management)
    Vendor Management
    Project Management
    Network Audit and functionality testing
    Business analysis
    Analytical, Statistical and Presentation skills
    Sound MS Excel skill
    Knowledge of Assurance managements systems/tools/support systems

Relevant Experience

    Minimum 7 years’ experience in a GSM/Mobile company
    Minimum 6 years hands-on Transmission Operations & Maintenance experience in Telecom
    Minimum 2 years Vendor Management experience
    Minimum 4 years Transmission Operation Assurance experience

 Other requirements

    Attention to details
    Good negotiator

How to Apply

Click here to apply online

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