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Education and Training

Customer Care Representative Career Opportunity at Wave Academies


Wave Academies, is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Care Representative

Location: Lagos

Job Description

  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

How to Apply

Interested and qualified candidates should send their applications and CV’s to:outreach@waveacademies.org

Deadline: 30th November, 2015.

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