Customer Care Representative Career Opportunity at Wave Academies

Wave Academies, is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Care Representative

Location: Lagos

Job Description

• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

How to Apply
Interested and qualified candidates should send their applications and CV’s to:outreach@waveacademies.org


Deadline: 30th November, 2015.