Type to search

Fresh Vacancy for Front Desk Personnel at Wave Academies

Education and Training

Fresh Vacancy for Front Desk Personnel at Wave Academies

Share

Wave Academies, is recruiting suitably qualified candidates to fill the position below:

Job Title: Front Desk Personnel

Location: Lagos

Job Description

  • Refer guests to appropriate departments to resolve complaints or provide suggestions
  • Compute bills and take payments
  • Provide guests with directions around the hotel
  • Contact housekeeping and maintenance departments when a problem is reported
  • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
  • Greet guests and patrons as they arrive
  • Ask if guests have a prior booking
  • Manage the registration process
  • Ask for identification and ensure that the provided credentials are accurate
  • Handle guest check-ins and check-outs appropriately
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Manage accurate accounting of all rooms
  • Provide guests with room keys and call for bellboys
  • Take reservations over the telephone, through emails and in person
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions


How to Apply

Interested and qualified candidates should send their CV’s to:outreach@waveacademies.org
Deadline: 30th November, 2015.

Tags:

Leave a Comment

Your email address will not be published. Required fields are marked *

Subscribe to FREE Job Alert

Click verification link sent to your inbox to complete subscription!