Ericsson is a world-leading provider of telecommunications equipment
& services to mobile & fixed network operators. Over 1,000
networks in more than 180 countries use Ericsson equipment, & more
than 40 percent of the world’s mobile traffic passes through Ericsson
networks. Using innovation to
empower people, business & society, we
are working towards the Networked Society, in which everything that can
benefit from a connection will have one. At Ericsson, we apply our
innovation to market-based solutions that empower people & society
to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries,
offering a diverse, performance-driven culture & an innovative &
engaging environment where employees enhance their potential every day.
Our employees live our vision, core values & guiding principles.
They share a passion to win & a high responsiveness to customer
needs that in turn makes us a desirable partner to our clients. To
ensure professional growth, Ericsson offers a stimulating work
experience, continuous learning & growth opportunities that allow
you to acquire the knowledge & skills necessary to reach your career
goals.
We are recruiting to fill the position of:
Job Title: MSIP Operations Assurance – RAN Engineer
Req ID: 94584
Location: Lagos
Purpose of Job Role
- Responsible for the financial and operational and delivery
performance of the Operations Assurance and Broadcast Operations
assignments within a Managed Services Deal. - Responsible to manage the applicable WLAs and OLAs with delivery
organizations, manage the delivery of operations, ensuring that
operations delivery is fulfilling the contracted Service Level Agreement
(SLA) and to serve as the primary escalation point for critical
incident, Broadcast Delivery Operations escalations, and performance
reporting towards the customer.
Behavioural Competences:
- Delivering Results & Meeting Customer Expectations
- Analyzing
- Persuading & Influencing
- Deciding & Initiating Action
- Entrepreneurial & Commercial Thinking
- Relating & Networking
Minimum Qualifications & Experience Requirements
- At least 5 years of relevant Experience
- A first Academic Degree or equivalent qualification
Responsibilities
- Commissioning and Integration of new Enode Bs
- Remote assistance to field engineers for fault resolution
- Alarm tracing and fixing of faults on site
- License file loading for all enode Bs
- Analyzing and troubleshooting of Node B alarms reported at
network operation center (NOC), which includes identifying, fixing and
replacing of faulty boards. - Carrying out day-to-day maintenance activities on E node B for optimum performance and coverage.
- Software and Hardware upgrade of enode Bs
- Daily alarm generation and fault clearance
- Scripting, integration and upgrade for new site integration
- Support network operations, configuration team and network roll-out
- Investigate and follow up of RAN related network complaints
- Interfacing with the optimization and other fields to resolve faults on the EnodeBs
How to Apply
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