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Ericsson Job Vacancy for Operations & Transformation Consultant

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Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We are recruiting to fill the position of:

Job Title: Operations & Transformation Consultant

Req ID: 92237
Location: Lagos, NG

Role Description

  • Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
  • Shape and lead holistic programs that translate operational shortfalls into transformation programs
  • Define roadmaps for organization change and process development
  • Undertake capability and assessments across processes and systems
  • Support operators in defining data requirements and leveraging real time data to drive improved customer experience.
Experience:

  • Deep telecommunications industry knowledge
  • Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
  • Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
  • Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
  • Understanding of processes and architecture related to fulfilment, assurance and billing
  • Managing cross functional teams
  • Experience and ability to interact with senior (C-Level) stakeholders
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Required Skills:

  • Analytical and problem solving skills
  • Excellent communications skills (both oral and written) – able to explain complex concepts
  • Consultative selling knowledge
  • Team and stakeholder management

Requirements
Your Profile:

  • 4 years + experience in consulting
  • 3 years + experience within  telecommunications industry architecting end-2end solutions or leading transformation projects
  • Previous employment in a consulting company / division
  • Willingness and ability to travel in Africa up to 75% of the time
  • Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)

The following experience is essential:

  • Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
  • Working knowledge of using and supporting ITIL and/or eTOM standards
  • Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
  • The ability to create robust value propositions and business cases for systems and process transformation
  • Prior consulting experience from within a consulting practice


How to Apply


Click here to apply online 

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