Wärtsilä is a leading provider of complete life-cycle marine & energy solutions and services to customers globally. By emphasising technological innovation and total efficiency, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. Visit www.wartsila.com.
Around the world, Wärtsilä employs more than 18,000 men and women with diverse skills, backgrounds and ambitions. Our values “Energy, Excellence and Excitement” are strengthened by the diversity of our employees.
We want to capture opportunities and make things happen, do things better than anyone else in our industry and foster openness, respect and trust to create excitement. We support our employees in developing themselves and finding their own path within Wärtsilä.
Job Title: Field Service Manager – Nigeria
Wartsila Marine and Power Services Nigeria Limited, a global leader in complete lifecycle power solutions for the Marine and Energy Markets is seeking to recruit dynamic and creative thinkers with a passion for high-performance and professionalism to fill the position of Field Service Manager.
Application deadline
2016-03-15
Position description
1. Plan and manage FS works execution/activities,
2. Forward all job costing including manpower and spare to the account handler
a. Approving working hours, leaves, travel bills, overtime, local /international travel requests, timesheets, parts withdrawal, parts surveys, work reports, purchase requisitions, invoices, vehicle requests, delivery order,
b. Prepare budget and monitors the department’s costs
3. Ensure effective use of manpower including contractors in the workshop or site works
4. Provides Report to superiors all business and strategic issues
Responsibilities
� Lead, coach, mentor & manage the team effectively
� Ensure FS & WS processes are continuously updated and implemented in all relevant
sites
� Provide timely monthly high level report to GM-Services & Services Sales
� Strive to enhance team spirit and a high performance culture
� Continuously improve motivation and results of the team
Ensure jobs are coordinated and executed to full customer satisfaction, both internal and
external
� Establish mid and long term resource planning & training programmes for staff
� Implement effective procedures ensuring job margins are monitored whilst in progress
and invoices are sent out immediately on job completion
� Timely preparation of field service quotations to internal requests
� Smooth cooperation with Services Sales organization and other business units
� Provide staff with adequate equipment, tools and kits
� Professional Workshop layout
� Record, maintenance and inspection of equipment & tools
� Calibration records for workshop
� Representation Field Service in meetings and events
� Update and maintain exchange component stock
� Demonstrate commitment to OH&S, Environmental & Quality Systems and actively
participate in Wartsila initiatives
� Be a team player: support colleagues and superiors, share information, contribute to a
friendly work atmosphere
Requirements
Desired Skills:
Communication skills and Customer relations
Cooperative skills
Cost effectiveness
Culture knowledge
Financial knowledge
Local labour laws
Meeting facilitation
Negotiation skills
OpExS (Quality, Safety and environment)
Organising skills
Presentation skills
Reporting skills
Representation and etiquette
Self Management
Teamwork skills
Training skills
Wärtsilä knowledge (Corporation, Division, Business process / Division process)
IM_Tools: PC (desk tops/lap tops)
Utilise IM applications and IM tools
– Language: English
– Bachelor’s degree in Mechanical or Electrical Engineering
– Minimum ten (10) years experience with diesel power engines and 2-stroke engines
– Propulsion equipment knowledge
– Auxiliary system knowledge
– Control and automation system knowledge
– Operation and maintenance knowledge3
– Technical problem solving skills,
– FS jobs management
– In – situ machining knowledge
Contact person to give further information
Ndjeutcha Albert
Country
Open
Nigeria
Job area
Service Delivery
Job Title: Service Technicians
Wartsila Marine and Power Services Nigeria Limited, a global leader in complete lifecycle power solutions for the Marine and Energy Markets is seeking to recruit dynamic and creative thinkers with a passion for high-performance and professionalism to fill the position of Field Service Technicians.
Application deadline
2016-03-29
Position description
– Perform basic overhauls on components according to given instructions in order to reach quality, health, safety and environmental and cost targets.
Impact:
– Delivery: Delivery according to specific standards and guidelines.
Responsibilities
– Perform and complete the work tasks in accordance with the instructions.
– Perform basic scheduled overhauls and repairs on equipment components.
– Record the measurement data on the relevant document.
– Ensure that the work is executed according to Wärtsila Quality,Health, Safety and Environmental guidelines and customer site procedures.
Requirements
Behaviours:
Achieving results
Making change happen
Decisiveness and action orientation
Planning and target setting
Developing self
Communication
Situational and cultural sensitivity
Business and Customer focus
Qualification:
General Skills Communication skills
Cost awareness & effectiveness
Teamwork skills
Wärtsilä quality, health, safety & environmental skill
Language English
Professional Skills
Prof/NEW Service Delivery Customer understanding
Delivery Solution to Customer – process & tools
Installation operation, maintenance & repairs
Product knowledge
Technical communication
B.Eng./HND in Mechanical or Electrical Engineering( Masters Degree, added advantage)
Minimum 1 year experience in an industrial environment
Contact person to give further information
Ndjeutcha Albert
Country
Nigeria
Job area
Service Delivery
How to Apply
Click here to Apply Online
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